# Groom / Bell Boy > F ZEEN RETREATS · Lourdata, Greece · Full-time · Posted 2026-04-07 **Workplace:** on_site **Department:** Front Office (FO) ## Description As a Groom you will welcome guests and carry luggage while escorting them to their rooms. You will explain features of rooms and accommodation facilities.  **Why you’ll love F ZEEN KEFALONIA**  F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.  **What you’ll do**  - Welcome guests at the main entrance, and greet them appropriately as per the time  - Escort guests to their rooms and explain hotel facilities  - Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest’s request  - Receive and store the guest luggage and keep a proper record of level tags  - Store the guest’s luggage in the luggage room and respond to their request  - Tie the luggage tags to the guest’s luggage  - Guide the guests to arrive at the Reception Desk and to wait beside them  - If guest want to change the room be prepared for, transferring baggage from one room to another  - Clean and maintain the baggage room and work area assist in maintaining  - Report to the Reception Desk about any malfunctioning equipment  - Maintain and upkeep the appearance of the hotel lobby and entrance  - Perform other duties as per assign ## Requirements - Previous work experience as a Porter or Bell Boy, ideally in a 5\* hotel environment  - Excellent command of the English language  - Knowledge of any additional language will be considered as an asset  - Professional attitude and appearance  - Ability to be resourceful and proactive when issues arise  - Excellent interpersonal & communication skills  - Multitasking and time-management skills, with the ability to prioritize tasks  - Teamwork spirit and customer service attitude ## Benefits - Positive working environment  - Training and career development  - Competitive remuneration package  - Single occupancy accommodation at fully equipped apartments  - Daily meals  - Uniforms  - Transportation from and to the hotel for duty  - Other seasonal perks & benefits also in addition to results  **Join Our Team**  - A team that is built on respect and excellent service over collaboration.  - A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.  - A team of happy employees, that are driven within their working environment to contribute to a common goal  - A team that celebrates achievements made individually and encourages positive attitude and integrity   - A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath  - A mindful and considerate, people-oriented workplace  - A family-run company with exceptional high standards both for the guests and the employees alike ## Apply [Apply at F ZEEN RETREATS](https://apply.workable.com/fzeen-retreats/j/C1C75E666E/apply) --- Powered by [Workable](https://www.workable.com)