# Spa Manager > F ZEEN RETREATS · Lourdata, Greece · Full-time · Posted 2026-10-20 **Workplace:** on_site **Department:** Spa (SP) ## Description As a Spa Manager, you will be responsible for the day-to-day operations of the Spa. You will lead by example the Spa team to deliver an exceptional service to the guests and ensure that the Spa’s operations run smoothly **Why you’ll love F ZEEN RETREATS** F Zeen Kefalonia is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F Zeen retreat an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work. **What you’ll do** - Ensure that the Spa team adheres to all the hotel’s and company operational and service standards - Able to provide guidance, encouraging teamwork, and facilitating related professional work processes - Conduct checks on both treatment rooms and wider areas of the Spa to ensure it's clean, tidy, and well stocked with products and provisions - Ensure all areas of the Spa are well-maintained at all times - Ensure the guest experience is relaxing and in accordance with the hotel's standards - Ensure the health and safety of guests and employees are paramount at all times - Responsible for Spa employees’ weekly duty schedules and staff duty charts - Responsible for the department training plan and conducting hands-on training for the new recruitment - Motivate Therapists and ensure they have the confidence and skill set to promote and sell Spa services and retail Spa products - Be on hand to deal with any customer issues ## Requirements - Proven experience working as a Spa Supervisor/Manager, preferably in a 5\* hotel environment  - Licensed in massage therapy and cosmetology or aesthetics  - Excellent command of the English language  - Knowledge of a second language will be considered as an asset  - Hands on experience in massage techniques, manicures, pedicures and face/body therapies  - Able to handle any guest complaints or special requirements  - Able to analyze and interpret the needs of clients and offer appropriate options, solutions and resolutions  - Sound knowledge of anatomy, physiology, and different massage techniques  - Strong leadership, team, organizational and communication skills  - Exceptional customer service skills ## Benefits - Positive working environment - Training and career development - Single occupancy accommodation at fully equipped apartments - Daily meals - Uniforms - Transportation from and to the hotel for duty - Other seasonal perks & benefits also in addition to results **Join Our Team**  - A team that is built on respect and excellent service over collaboration  - A team of like-minded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences  - A team of happy employees who are driven within their working environment to contribute to a common goal  - A team that celebrates achievements made individually and encourages a positive attitude and integrity.  - A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breathe  - A mindful and considerate, people-oriented workplace  - A family-run company with exceptionally high standards for both the guests and the employees alike ## Apply [Apply at F ZEEN RETREATS](https://apply.workable.com/fzeen-retreats/j/DE90359A76/apply) --- Powered by [Workable](https://www.workable.com)