# Claims Manager - Houston, TX | Full-Time > GAC Enterprises, LLC · Houston, United States · Full-time · Posted 2026-05-18 **Salary:** USD 72,000–80,000 **Workplace:** on_site ## Description **About Us** GAC Enterprises LLC is a construction company supporting telecom, utility, and infrastructure projects across the United States. Our Compliance team protects the business and our customers by managing claims, mitigating risk, and reinforcing operational accountability. **The Role** We're looking for a Claims Manager to oversee and manage claims related to utility damages, operational incidents, accidents, and service disruptions. You'll ensure claims are investigated, documented, processed, and resolved efficiently — partnering with Operations, Legal, Safety, Fleet, customers, and insurance carriers to mitigate risk and strengthen accountability. **What You'll Do** \- Oversee and manage claims related to utility damages, operational incidents, and service disruptions \- Review, investigate, process, and resolve internal and external claims \- Ensure all claims documentation, records, incident reports, and supporting materials are maintained and submitted timely \- Evaluate cause, liability exposure, operational impact, and claim validity \- Monitor claims trends and operational risk patterns to identify process improvements \- Serve as primary point of contact for claims-related communication \- Collaborate with vendors, contractors, customers, legal teams, insurance carriers, and operational leadership \- Maintain accurate reporting on claims status, financial exposure, trends, KPIs, and operational performance \- Identify operational risks and recurring issues to reduce future claims and incidents \- Collaborate with Safety, Operations, Fleet, and Compliance on incident prevention ## Requirements **What We're Looking For** \- 4–6+ years of experience in claims management, utility operations, insurance coordination, or risk management \- High school diploma required; Associate's or Bachelor's in Business, Insurance, Risk Management, Legal Studies, or related field preferred \- Prior leadership or supervisory experience preferred \- Experience with insurance claims, operational incidents, or property damage investigations preferred \- Strong organizational, analytical, communication, and problem-solving skills \- Advanced Excel and proficiency in Microsoft Office / Google Workspace \- Experience with claims management systems and reporting platforms preferred \- Insurance, claims management, risk management, or compliance certifications preferred \- OSHA certification a plus; valid driver's license may be required **Working Conditions** Remote role with company-provided equipment. Some local or international travel may be required. ## Benefits Pay & Benefits \- $72,000–$80,000 per year \- Health, dental, vision, PTO, and additional benefits ## Apply [Apply at GAC Enterprises, LLC](https://apply.workable.com/gac-enterprises-llc/j/54C7F3CC0C/apply) --- Powered by [Workable](https://www.workable.com)