# Tow truck dispatcher

> Global Pacific Support · Houston, United States · — · Posted 2026-03-03

**Workplace:** on_site

## Description

### **About Us**

At Genius Agency AI, we are committed to delivering top-notch support services, helping businesses enhance their operational efficiency. We are currently seeking a dedicated and detail-oriented **Tow Truck Dispatcher** to join our dynamic team. This position is crucial in managing towing requests and ensuring prompt, safe, and efficient assistance to our valued customers.

### **Key Responsibilities**

-   Receive and prioritize incoming calls for towing services.
-   Gather necessary information from clients, such as location, vehicle type, and service requirements.
-   Efficiently dispatch tow trucks to ensure timely service delivery.
-   Track the status of dispatched services and provide clients with updates as necessary.
-   Maintain clear and effective communication with tow truck operators to ensure prompt service.
-   Document all calls and service requests accurately in the dispatch system.
-   Handle customer inquiries, complaints, and feedback professionally and efficiently.
-   Collaborate with team members to optimize dispatch processes.

## Requirements

### **Qualifications**

-   Proven experience as a dispatcher, preferably in the towing or transportation industry.
-   Strong communication skills, both verbal and written.
-   Ability to work well under pressure in a fast-paced environment.
-   Excellent problem-solving skills and quick decision-making abilities.
-   Familiarity with dispatch software or GPS tracking systems.
-   Strong organizational skills and attention to detail.
-   Availability to work flexible hours, including nights, weekends, and holidays.
-   Self-motivated and able to work independently as well as part of a team.

## Benefits

-   100% remote job working in the comforts of your home
-   Non-toxic **environment**
-   Growth potential

## Apply

[Apply at Global Pacific Support](https://apply.workable.com/genusagencyai/j/A54F5C0B37/apply)

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