# Website Recovery & Support Specialist

> Genius Agency AI · Philippines (Remote) · — · Posted 2025-12-01

**Workplace:** remote

## Description

**Global Pacific Support** is partnering with one of our clients to engage a qualified **Website Support Specialist** to address website downtime and functionality issues. The role requires a hands-on professional capable of quickly diagnosing problems and restoring stable website operations.

### **Key Responsibilities**

-   Diagnose and resolve website downtime and performance issues
-   Restore and ensure full website functionality
-   Identify root causes and recommend long-term preventive solutions
-   Implement fixes efficiently while maintaining best practices

## Requirements

### **Qualifications**

-   Proven experience in website support, maintenance, and recovery
-   Strong understanding of web hosting environments and common website issues
-   Ability to work independently and meet established timelines
-   Excellent technical and communication skills

### **Desirable Experience**

-   Hands-on experience with **WordPress**
-   Familiarity with **Wix** website platforms
-   Experience with server management and hosting providers
-   Ability to start immediately is an advantage

## Benefits

### **Application Process**

Applicants should submit:

-   An updated resume
-   A **1-minute introduction video**

Please send your application to:  
**kenneth.joseph@globalpacificsupport.com**  
**Subject line format:** Website Recovery & Support Specialist - \[Your Name\][](https://genusagencyai.workable.com/backend/jobs/null/edit)

## Apply

[Apply at Genius Agency AI](https://apply.workable.com/genusagencyai/j/ACF14921E0/apply)

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