# Towing Dispatcher (US Towing Industry)

> Global Pacific Support · Philippines (Remote) · — · Posted 2026-07-14

**Workplace:** remote

## Description

**Global Pacific Support** is working with one of its partners to hire an experienced **Towing Dispatcher**.

If you have hands-on experience dispatching for **U.S.-based towing companies**, are proficient with **Towbook**, and have experience coordinating with law enforcement for towing operations, we'd like to hear from you.

### Responsibilities

-   Dispatch towing and roadside assistance calls using Towbook.
-   Coordinate with drivers to ensure timely service.
-   Communicate professionally with customers, insurance companies, and law enforcement.
-   Monitor job status and provide real-time updates.
-   Coordinate with law enforcement for accident scenes and police-initiated towing.
-   Prioritize calls and manage multiple dispatch requests efficiently.

## Requirements

### equirements

-   Proven experience as a dispatcher for a U.S.-based towing company.
-   Strong working knowledge of Towbook.
-   Experience handling police towing, accident calls, and law enforcement coordination.
-   Familiarity with coordinating with police units on standby when required for towing operations.
-   Excellent English communication skills (spoken and written).
-   Strong multitasking and problem-solving abilities.
-   Reliable internet connection and a quiet work environment (for remote positions).

### Preferred Qualifications

-   Experience with roadside assistance and accident management.
-   Ability to work rotating shifts, nights, weekends, and holidays.
-   Knowledge of U.S. geography and dispatch procedures.

## Benefits

### How to Apply

Please send the following to [**kenneth.joseph@globalpacificsupport.com**](mailto:kenneth.joseph@globalpacificsupport.com):

-   Your updated resume.
-   A **2–3 minute introduction video** detailing:

-   Your experience dispatching for U.S.-based towing companies.
-   Your experience using Towbook.
-   Your experience coordinating police towing and law enforcement-related dispatches.

## Apply

[Apply at Global Pacific Support](https://apply.workable.com/genusagencyai/j/C464A574DA/apply)

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