# Bilingual receptionist for a law firm > Get Linked Up · Bogotá, Colombia (Remote) · Full-time · Posted 2026-08-07 **Salary:** USD 13,440–15,500 **Workplace:** remote ## Description **Front Desk & Communications** - Answer and direct a high volume of inbound calls in both English and Spanish with professionalism, warmth, and efficiency - Greet and assist clients, prospective clients, and visitors (virtual or in-person as applicable) with a positive and helpful attitude - Respond to emails, voicemails, and messages promptly and route them to the appropriate team member - Take accurate and detailed messages and ensure timely delivery to attorneys, paralegals, or case managers - Handle client inquiries with empathy and discretion, providing general information about the firm without giving legal advice - Make outbound calls to clients, medical providers, insurance companies, and other parties as directed **Scheduling & Calendar Management** - Schedule, confirm, and reschedule appointments, consultations, depositions, and meetings for attorneys and staff - Maintain and update attorney and team calendars in real time - Send appointment reminders to clients and follow up on no-shows or cancellations - Coordinate conference calls and virtual meetings, including sending links and ensuring all parties are confirmed **Administrative Support** - Perform accurate and timely data entry into the case management system - Prepare, send, and track routine correspondence and documents as directed by the legal team - Assist with organizing and maintaining digital client files and records - Process incoming and outgoing mail, faxes, and documents - Support attorneys, paralegals, and case managers with administrative tasks as needed - Assist with printing, scanning, copying, and filing documents in an organized manner **Client Experience** - Serve as a warm and reassuring point of contact for clients who may be going through a stressful and difficult time - Follow up with clients on outstanding documents, signatures, or information requests - Escalate client concerns or urgent matters to the appropriate team member quickly and professionally - Maintain a consistently positive, patient, and professional tone in every interaction **Multitasking & Office Coordination** - Manage multiple simultaneous tasks — phone calls, scheduling, data entry, and correspondence — without losing accuracy or composure - Prioritize tasks effectively in a fast-paced, high-volume environment - Anticipate the needs of the team and take initiative to keep daily operations on track - Maintain organized systems for tracking tasks, messages, and follow-ups throughout the day ## Requirements **Required** - Fully bilingual in English and Spanish — written and verbal (required, non-negotiable) - Minimum 1–2 years of experience in a receptionist, administrative, or front desk role - Exceptional multitasking ability — comfortable managing phones, scheduling, and data entry simultaneously - Strong organizational skills with meticulous attention to detail - Excellent verbal and written communication skills in both languages - Professional, friendly, and composed demeanor — especially when handling difficult or emotional callers - Proficiency with Microsoft Office / Google Suite and video conferencing tools (Zoom, Google Meet, etc.) - Reliable internet connection and a quiet, distraction-free remote workspace - Self-motivated and able to manage time effectively without close supervision **Preferred** - Experience working in a personal injury or general law firm (strong plus) - Familiarity with legal terminology, case management software, and legal office procedures - Experience with e-signature platforms (DocuSign, Adobe Sign, or similar) - Experience handling high call volumes in a customer-facing or client services role - Comfortable working across multiple time zones if required ## Benefits Fully remote, full-time position with a consistent schedule Competitive compensation based on experience Welcoming, team-oriented work environment with clear expectations Opportunity to grow into expanded administrative or legal support roles PTO, Holidays and attendance bonus ## Apply [Apply at Get Linked Up](https://apply.workable.com/get-linked-up-1/j/01F80BF3C9/apply) --- Powered by [Workable](https://www.workable.com)