# Management Trainee

> Gigmo Solutions · Gurugram, India (Remote) · — · Posted 2026-08-14

**Workplace:** remote

## Description

### Management Trainee – Operations

### About Gigmo Solutions Pvt. Ltd.

Gigmo Solutions Pvt. Ltd. is a technology-driven startup transforming the customer support industry through a combination of **AI-powered conversational bots and a global gig workforce**. We provide professionals with an opportunity to learn, take ownership, and work closely with experienced leaders.

### Role Overview

We are looking for **experienced professionals with 2–3 years of experience in Operations and Management roles** who are eager to grow in a fast-paced startup environment.

Selected candidates will undergo a **3–4 month structured On-the-Job Training (OJT) program** to gain in-depth exposure to our business operations, processes, performance management, and operational frameworks before independently managing responsibilities.

### Key Responsibilities

-   Support and manage day-to-day business and operational activities.
-   Monitor productivity, quality, and operational performance metrics.
-   Prepare MIS reports and analyze business data.
-   Track KPIs and provide regular performance updates.
-   Assist in process improvement, SOP creation, and workflow documentation.
-   Coordinate with internal teams to ensure smooth business operations.
-   Support onboarding, training, task allocation, and operational follow-ups.
-   Identify operational gaps and recommend improvement initiatives.
-   Work on business projects and provide data-driven insights.
-   Take ownership of assigned tasks and ensure timely completion.

### Eligibility Criteria

-   **Full-time MBA is mandatory.**
-   MBA specialization in **Operations, Finance, Analytics, Business Management, or related fields.**
-   **2–3 years of experience in Operations and Management roles is mandatory.**
-   **Freshers are not eligible for this position.**
-   Strong analytical and problem-solving skills.
-   Excellent communication and interpersonal skills.
-   Good knowledge of **MS Excel, PowerPoint, and reporting tools.**
-   Ability to work in a fast-paced environment and manage multiple priorities.
-   Comfortable working in **NOAM/EMEA shift timings.**

### Work Details

**Work Mode:** Permanent Work From Home

**Shift:** NOAM/EMEA

**CTC:** As per industry standards

**Ideal Candidate:** Analytical Thinker | Problem Solver | Quick Learner | Self-Starter | Strong Communicator | Team Player

## Apply

[Apply at Gigmo Solutions](https://apply.workable.com/gigmos/j/7ABE143979/apply)

---
Powered by [Workable](https://www.workable.com)