# Medical Virtual Assistant

> Global Medical Virtual Assistants · Quezon City, Philippines (Remote) · Full-time · Posted 2026-05-06

**Salary:** unknown currency 540,000–546,000

**Workplace:** remote

**Department:** Medical Virtual Assistants

## Description

A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.

  
**TASKS:**

-   Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
-   Maintaining great phone etiquette
-   Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen
-   Verifying healthcare insurance coverage and eligibility
-   Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
-   Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
-   Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
-   Strictly adhering and complying with the HIPAA policy

## Requirements

**QUALIFICATIONS:**

-   Must have excellent verbal and written English communication skills
-   At least 1-2 years of experience in a medical-related background
-   Familiar with medical terminologies
-   A healthcare-related degree is highly preferred
-   Intermediate skills with Google Workspace and/or Microsoft Office
-   HIPAA Certification is a plus
-   Strong attention to detail
-   Impartial
-   Highly organized
-   Computer savvy
-   Open to working night shifts

**MINIMUM SYSTEM REQUIREMENTS:**

-   **PRIMARY SYSTEM**

-   Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
-   Computer Memory/RAM: 8.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Ventura
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **BACK-UP SYSTEM**

-   **OPTION 1 (BACKUP SYSTEM):**

-   Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
-   Computer Memory/RAM: 8.00 GB
-   Computer Operating System: at least Windows 11 64-bit or macOS Ventura
-   Headset: Any USB-type headset with noise-cancelling feature (Optional)

-   **OPTION 2 (POWER SUPPLY - UPS):**

-   Must be capable of powering your work station for at least 3 hours
-   Typically a device with 240Wh or higher will be sufficient
-   Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

-   **PRIMARY INTERNET CONNECTION**

-   DSL / Fiber Connection - Minimum of 100mb/s contracted

-   **BACK-UP INTERNET CONNECTION**

-   Minimum of 20mb/s (Cell)

**RECOMMENDED SYSTEM REQUIREMENTS**

-   **PRIMARY SYSTEM**

-   Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
-   Computer Memory/RAM: 16.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **BACK-UP SYSTEM**

-   **OPTION 1 (BACKUP SYSTEM):**

-   Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
-   Computer Memory/RAM: 16.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **OPTION 2 (POWER SUPPLY - UPS):**

-   Must be capable of powering your work station for at least 3 hours
-   Typically a device with 240Wh or higher will be sufficient
-   Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

-   **PRIMARY INTERNET CONNECTION**

-   DSL / Fiber Connection - Minimum of 500mb/s contracted

-   **BACK-UP INTERNET CONNECTION**

-   Minimum of 20mb/s (Cell or wired)

## Benefits

**RATE AND REWARDS:**

-   Starting rate is $800 (USD) monthly
-   Employment Type: Independent Contractor
-   Free Training
-   Paid Time Offs
-   HMO Coverage
-   Optical Rewards
-   Performance-Based Increase
-   Permanent Work From Home

## Apply

[Apply at Global Medical Virtual Assistants](https://apply.workable.com/globalmedicalvirtualassistants/j/AE9B4B2960/apply)

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