# Personal Injury Case Manager VA

> Global Medical Virtual Assistants · Quezon City, Philippines (Remote) · Full-time · Posted 2026-05-26

**Salary:** unknown currency 540,000–546,000

**Workplace:** remote

**Department:** Medical Virtual Assistants

## Description

The VA will serve as a Case Manager, acting as the central coordinator for personal injury files (car accidents, slip and falls).

**TASKS:**

-   Conducting welcome calls and maintaining regular communication regarding recovery
-   Facilitating medical treatment, ensuring compliance with doctor recommendations, and monitoring progress
-   Interfacing between the lawyer, injured client, medical providers, and insurance adjusters
-   Gathering medical records/bills and organizing the "demand package" for settlement

## Requirements

**QUALIFICATIONS:**

-   Must have excellent verbal and written English communication skills
-   High attention to detail and strong data accuracy
-   U.S. insurance claims knowledge
-   Understanding reporting for auto or health insurance
-   High level of empathy and "Compassion Care" for injured clients
-   Paralegal training or experience in personal injury law is preferred
-   Familiarity with terminology is preferred (no clinical diagnoses required)
-   Experience working directly as or with insurance adjusters (Highly Preferred)
-   Open to working night shifts

**MINIMUM SYSTEM REQUIREMENTS:**

-   **PRIMARY SYSTEM**

-   Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
-   Computer Memory/RAM: 8.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Ventura
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **BACK-UP SYSTEM**

-   **OPTION 1 (BACKUP SYSTEM):**

-   Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
-   Computer Memory/RAM: 8.00 GB
-   Computer Operating System: at least Windows 11 64-bit or macOS Ventura
-   Headset: Any USB-type headset with noise-cancelling feature (Optional)

-   **OPTION 2 (POWER SUPPLY - UPS):**

-   Must be capable of powering your work station for at least 3 hours
-   Typically a device with 240Wh or higher will be sufficient
-   Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

-   **PRIMARY INTERNET CONNECTION**

-   DSL / Fiber Connection - Minimum of 100mb/s contracted

-   **BACK-UP INTERNET CONNECTION**

-   Minimum of 20mb/s (Cell)

**RECOMMENDED SYSTEM REQUIREMENTS**

-   **PRIMARY SYSTEM**

-   Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
-   Computer Memory/RAM: 16.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **BACK-UP SYSTEM**

-   **OPTION 1 (BACKUP SYSTEM):**

-   Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
-   Computer Memory/RAM: 16.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **OPTION 2 (POWER SUPPLY - UPS):**

-   Must be capable of powering your work station for at least 3 hours
-   Typically a device with 240Wh or higher will be sufficient
-   Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

-   **PRIMARY INTERNET CONNECTION**

-   DSL / Fiber Connection - Minimum of 500mb/s contracted

-   **BACK-UP INTERNET CONNECTION**

-   Minimum of 20mb/s (Cell or wired)

## Benefits

**RATE AND REWARDS:**

-   Starting rate is $800 (USD) monthly
-   Employment Type: Independent Contractor
-   Free Training
-   Paid Time Offs
-   HMO Coverage
-   Optical Rewards
-   Performance-Based Increase
-   Permanent Work From Home

## Apply

[Apply at Global Medical Virtual Assistants](https://apply.workable.com/globalmedicalvirtualassistants/j/D02AAE4AB8/apply)

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