# Client Services Manager

> Global Medical Virtual Assistants · Quezon, Philippines (Remote) · Full-time · Posted 2026-04-08

**Salary:** unknown currency 1,110,000–1,120,000

**Workplace:** remote

**Department:** Support

## Description

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

**TASKS:**

-   Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
-   Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
-   Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager
-   Medical Client-VA management
-   Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

## Requirements

**QUALIFICATIONS:**

-   A Degree in a medical or healthcare-related field is preferred
-   At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
-   Highly proficient in the English Language (Both written and oral)
-   Can perform under pressure and work alongside high-level professionals in a team environment
-   Self-starter and highly-motivated  
    Is focused, organized, and has a growth mindset
-   At least one year of Training and Development experience (preferred but not required)
-   Ability to think outside the box: can understand requirements and create solutions if necessary
-   Must be efficient with MS Office applications and Google Suite
-   Open to working night shifts  
    

**MINIMUM SYSTEM REQUIREMENTS:**

-   **PRIMARY SYSTEM**

-   Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
-   Computer Memory/RAM: 8.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Ventura
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **BACK-UP SYSTEM**

-   **OPTION 1 (BACKUP SYSTEM):**

-   Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
-   Computer Memory/RAM: 8.00 GB
-   Computer Operating System: at least Windows 11 64-bit or macOS Ventura
-   Headset: Any USB-type headset with noise-cancelling feature (Optional)

-   **OPTION 2 (POWER SUPPLY - UPS):**

-   Must be capable of powering your work station for at least 3 hours
-   Typically a device with 240Wh or higher will be sufficient
-   Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

-   **PRIMARY INTERNET CONNECTION**

-   DSL / Fiber Connection - Minimum of 100mb/s contracted

-   **BACK-UP INTERNET CONNECTION**

-   Minimum of 20mb/s (Cell)

**RECOMMENDED SYSTEM REQUIREMENTS**

-   **PRIMARY SYSTEM**

-   Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
-   Computer Memory/RAM: 16.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **BACK-UP SYSTEM**

-   **OPTION 1 (BACKUP SYSTEM):**

-   Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
-   Computer Memory/RAM: 16.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **OPTION 2 (POWER SUPPLY - UPS):**

-   Must be capable of powering your work station for at least 3 hours
-   Typically a device with 240Wh or higher will be sufficient
-   Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

-   **PRIMARY INTERNET CONNECTION**

-   DSL / Fiber Connection - Minimum of 500mb/s contracted

-   **BACK-UP INTERNET CONNECTION**

-   Minimum of 20mb/s (Cell or wired)

## Benefits

**RATE AND REWARDS:**

-   Rate is as high as $1600 (USD) monthly
-   Employment Type: Independent Contractor
-   Free Training
-   Paid Time Offs
-   HMO Coverage
-   Optical Rewards
-   Performance-Based Increase
-   Permanent Work From Home

## Apply

[Apply at Global Medical Virtual Assistants](https://apply.workable.com/globalmedicalvirtualassistants/j/E2CEBF16B1/apply)

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