# Personal Injury Case Manager VA

> Global Medical Virtual Assistants · Quezon, Philippines (Remote) · Full-time · Posted 2026-10-20

**Salary:** unknown currency 50,000–50,500

**Workplace:** remote

**Department:** Virtual Assistants

## Description

The VA will serve as a Case Manager, acting as the central coordinator for personal injury files (car accidents, slip and falls).

**TASKS:**

-   Conducting welcome calls and maintaining regular communication regarding recovery
-   Facilitating medical treatment, ensuring compliance with doctor recommendations, and monitoring progress
-   Interfacing between the lawyer, injured client, medical providers, and insurance adjusters
-   Gathering medical records/bills and organizing the "demand package" for settlement

## Requirements

**QUALIFICATIONS:**

-   Excellent Communication skills, as they will communicate directly with the firm's clients
-   Strong empathy as the firm's clients are injured parties usually from vehicular accidents and some may be seeking settlement due to permanent injury
-   Discretion as they must be sure to follow guidelines in what can and CANNOT be communicated with the clients (e.g., they must never promise a huge payout to the clients).
-   Persuasiveness as they will remind clients to continue all necessary medical treatment even if the clients "feel fine"
-   Strong Time Management skills. The caseload once they are fully active will be 100-150 cases.

**MINIMUM SYSTEM REQUIREMENTS:**

-   **PRIMARY SYSTEM**

-   Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
-   Computer Memory/RAM: 8.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Ventura
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **BACK-UP SYSTEM**

-   **OPTION 1 (BACKUP SYSTEM):**

-   Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
-   Computer Memory/RAM: 8.00 GB
-   Computer Operating System: at least Windows 11 64-bit or macOS Ventura
-   Headset: Any USB-type headset with noise-cancelling feature (Optional)

-   **OPTION 2 (POWER SUPPLY - UPS):**

-   Must be capable of powering your work station for at least 3 hours
-   Typically a device with 240Wh or higher will be sufficient
-   Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

-   **PRIMARY INTERNET CONNECTION**

-   DSL / Fiber Connection - Minimum of 100mb/s contracted

-   **BACK-UP INTERNET CONNECTION**

-   Minimum of 20mb/s (Cell)

**RECOMMENDED SYSTEM REQUIREMENTS**

-   **PRIMARY SYSTEM**

-   Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
-   Computer Memory/RAM: 16.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **BACK-UP SYSTEM**

-   **OPTION 1 (BACKUP SYSTEM):**

-   Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
-   Computer Memory/RAM: 16.00 GB
-   Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
-   Headset: Any USB-type headset with noise-cancelling feature
-   Camera: Capable of a clear and crisp video output

-   **OPTION 2 (POWER SUPPLY - UPS):**

-   Must be capable of powering your work station for at least 3 hours
-   Typically a device with 240Wh or higher will be sufficient
-   Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

-   **PRIMARY INTERNET CONNECTION**

-   DSL / Fiber Connection - Minimum of 500mb/s contracted

-   **BACK-UP INTERNET CONNECTION**

-   Minimum of 20mb/s (Cell or wired)

## Benefits

**RATE AND REWARDS:**

-   Starting rate is $800 (USD) monthly
-   Employment Type: Independent Contractor
-   Free Training
-   Paid Time Offs
-   HMO Coverage
-   Optical Rewards
-   Performance-Based Increase
-   Permanent Work From Home

## Apply

[Apply at Global Medical Virtual Assistants](https://apply.workable.com/gmva/j/C401A6F13B/apply)

---
Powered by [Workable](https://www.workable.com)