# Station Manager | Alexandroupolis Airport (AXD) > Goldair Handling · Alexandroupoli, Greece · — · Posted 2026-08-10 **Workplace:** on_site **Department:** Outstations ## Description **Goldair Handling** is one of the leading ground handling companies in South-East Europe and the Middle East, renowned for its commitment to operational excellence, safety, and innovation**. **As we continue to strengthen our operations, we are looking for an experienced and dynamic **Station Manager** to lead our station, drive performance and ensure the consistent delivery of high-quality ground handling services. 🌟 **About the Role **The **Station Manager** holds overall responsibility for the **operational, financial and people performance of the station**, ensuring safe, efficient and customer-focused operations at all times. The role ensures that all station activities are carried out in accordance with **Goldair Handling’s policies, procedures and standards**, applicable legislation and airport regulations, while meeting contractual obligations and the expectations of our airline customers. **🎯 Your Mission** As **Station Manager**, you will take ownership of the station’s overall performance, leading the local team and ensuring the successful delivery of safe, efficient and high-quality ground handling operations. You will play a key role in strengthening customer and stakeholder relationships, driving operational and financial performance, developing your people and ensuring that Goldair Handling’s **values, culture and standards** are consistently reflected across all station activities. **🧭 Key Responsibilities** ### Operational Excellence & Compliance - Lead, direct and oversee station operations, ensuring that all departments consistently meet or exceed agreed **Service Level Agreements (SLAs), operational KPIs and customer expectations**. - Ensure the effective implementation and day-to-day application of **SMS, IMS (QMS, FSM, ISM, EVS), Security, Emergency Response, GDPR and Health & Safety requirements** within the station. - Maintain awareness of applicable European, national and international aviation legislation and regulations and ensure full compliance with relevant requirements, including **IATA, ICAO, EU Regulations, National and Local Civil Aviation Regulations, BGHR, LGHR and ECAC standards**. - Ensure the station maintains **24/7 operational readiness** and is appropriately prepared to respond to operational irregularities, emergencies and business continuity requirements. - Plan, review and improve station processes and procedures to enhance **operational quality, efficiency, productivity and service delivery**, within agreed budgets and timelines. - Ensure that all employees are appropriately trained, qualified and competent to perform their assigned duties in accordance with regulatory and company requirements. - Oversee and coordinate all **internal and external station audits**, ensuring timely implementation of corrective and preventive actions. - Ensure full compliance with Health & Safety policies and procedures and actively promote a strong and proactive **Safety Culture**. - Ensure the immediate reporting and appropriate management of hazardous conditions, near misses, incidents and accidents. - Maintain a safe, secure and professional working environment across all station activities. ### Financial & Business Performance - Take ownership of the station’s financial performance, ensuring **effective cost management, budget adherence and sustainable profitability**. - Drive the achievement of operational and financial targets while maintaining the highest standards of safety, quality and customer service. - Monitor station performance through relevant **KPIs, productivity indicators and financial metrics**, identifying improvement opportunities and implementing appropriate actions. - Ensure effective workforce and resource planning in line with **operational requirements, seasonality, productivity targets and budgetary objectives**. - Identify opportunities to improve operational efficiency, service quality and overall station performance. ### Customer & Stakeholder Management - Act as the **senior point of contact for customer airlines at station level**, ensuring effective communication, strong service delivery and timely resolution of operational or commercial matters. - Establish and maintain productive and professional relationships with **airline customers, airport authorities, regulators, airport stakeholders and the wider airport community**. - Ensure superior customer service and effective, timely communication regarding operational performance, challenges and pending matters. - Proactively manage customer expectations and contribute to strengthening long-term commercial relationships and identifying potential business opportunities. ### People Leadership & Development - Lead, inspire and develop the station team, creating a culture of **accountability, collaboration, performance and continuous improvement**. - Manage the development of employees through **performance management, training, coaching, talent management and other development initiatives**. - Ensure effective manpower planning and appropriate staffing levels according to operational requirements and business needs. - Identify and develop talent within the station, supporting **succession planning, professional development and internal mobility**. - Foster a positive, inclusive and constructive working environment that supports the attraction, engagement, motivation and retention of employees. - Communicate and embed the organisation’s **vision, mission, strategic priorities and values** across the station. - Act as an ambassador of the **Corporate Code of Conduct**, ensuring that ethical standards, integrity and professional behaviour are demonstrated across the station. - Promote an ethical working environment through visible and consistent leadership. - Foster a corporate culture that supports **sustainability, individual integrity and social responsibility**. - Delegate responsibilities to the **Deputy Station Manager and/or other designated personnel**, according to station requirements, while maintaining overall accountability for station performance. - Maintain appropriate levels of confidentiality and ensure the responsible handling of sensitive information. - Undertake any additional duties or responsibilities arising from operational or managerial requirements. ### 🎓 Qualifications & Experience - Minimum **five (5) years of experience within the aviation industry**, including at least **three (3) years in a supervisory, managerial or team-leading role**. - Secondary or Technical School Diploma; a **University Degree will be considered an advantage**. - Excellent command of **Greek and English, both written and spoken**; minimum English level **CEFR B2**. - Excellent computer literacy and strong proficiency in **Microsoft Office Suite**. - Valid **Driving Licence**. - Strong understanding of airport and ground handling operations, aviation regulations and operational standards. - Proven ability to manage complex operations and perform effectively in a fast-paced and demanding environment. ### 💡 Key Skills & Competencies - Strong **leadership and people management** capabilities. - Commercial awareness and a strong **strategic and business-oriented mindset**. - Excellent stakeholder management and interpersonal communication skills. - Strong **analytical, negotiation and problem-solving** abilities. - Excellent organisational, planning and time-management skills. - Strong numerical and analytical capability, with a results-driven approach. - Ability to make sound decisions and maintain effectiveness under pressure. - Strong **change management and team-building** capabilities. - Excellent communication, presentation and public-speaking skills. - High level of ownership, accountability and professional integrity. - Ability to manage multiple priorities and projects effectively. - Self-motivated, adaptable and capable of working independently within a dynamic operational environment. ### ✈️ What We Offer At **Goldair Handling**, you will have the opportunity to: - Take on a **high-impact leadership role** within a dynamic international aviation environment. - Lead and develop a diverse operational team and directly influence the success of the station. - Work closely with leading airlines, airport stakeholders and aviation professionals. - Participate in an organisation that values **safety, operational excellence, collaboration and continuous improvement**. - Develop professionally within a growing organisation with an expanding international footprint. ### 🚀 Ready to take off with us? If you are an experienced aviation professional with strong leadership capabilities, a passion for operational excellence and the drive to make a real impact, we would love to hear from you. 👉 **Apply now and become part of Goldair Handling’s success story.** ## Apply [Apply at Goldair Handling](https://apply.workable.com/goldair-handling-s-dot-a/j/BADB08FE9C/apply) --- Powered by [Workable](https://www.workable.com)