# Automotive Service Advisor

> Gordie's Auto & Tire · Roseville, United States · Full-time · Posted 2026-02-11

**Salary:** USD 65,000–105,000

**Workplace:** on_site

## Description

### Automotive Service Advisor

**Gordie’s Auto & Tire**

At Gordie’s Auto & Tire, exceptional customer service isn’t just a goal — it’s our standard. We are seeking a motivated, professional, and customer-focused **Automotive Service Advisor** to join our team and help elevate the experience for every guest who walks through our doors.

This is a high-impact role within our shop. As the primary point of contact for customers, you will build trust, communicate clearly, and ensure every vehicle is serviced with accuracy, urgency, and care.

### Key Responsibilities

-   **Customer Engagement:** Greet customers, listen to their concerns, and accurately assess their automotive needs.
-   **Service Recommendations:** Present inspection findings, explain recommended repairs and maintenance in clear, non-technical terms, and confidently ask for the sale.
-   **Estimate Preparation:** Create detailed, accurate repair estimates and review them thoroughly with customers.
-   **Workflow Management:** Schedule appointments, prioritize jobs, and manage daily shop flow to maximize efficiency and productivity.
-   **Product Knowledge:** Maintain a strong understanding of services, maintenance intervals, and value-added products to provide informed recommendations.
-   **Communication & Coordination:** Work closely with technicians to ensure clarity on diagnostics, repair timelines, and parts availability.
-   **Customer Follow-Up:** Contact customers post-service to confirm satisfaction, address concerns, and build long-term relationships.

### What We’re Looking For

-   Strong communication and interpersonal skills
-   Sales-driven mindset with integrity
-   Ability to multitask in a fast-paced environment
-   Detail-oriented with excellent organizational skills
-   Previous automotive service advisor experience preferred

### Why Join Gordie’s?

-   Team-focused culture
-   Performance-based growth opportunities
-   Supportive leadership
-   Opportunity to make a real impact in customer satisfaction and shop performance

If you’re driven, customer-focused, and ready to grow with a company that values professionalism and performance, we want to hear from you.

## Requirements

-   Strong communication and customer service skills to effectively address customer inquiries.
-   Ability to multitask and work efficiently in a fast-paced environment.
-   Basic knowledge of automotive repair and maintenance processes.
-   Proficient in using computer systems and automotive management software.
-   A friendly demeanor with a passion for helping customers get the most out of their vehicles.
-   Valid driver's license and a clean driving record.

## Benefits

-   5 Days Per Week
-   No Weekends
-   No late nights
-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (IRA)
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Short Term & Long Term Disability
-   Training & Development

## Apply

[Apply at Gordie's Auto & Tire](https://apply.workable.com/gordies-auto-tire/j/9CD2C6C65E/apply)

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