# User Experience Research Intern

> GoTymeX · Ho Chi Minh City, Vietnam (Hybrid) · — · Posted 2026-05-18

**Workplace:** hybrid

**Department:** Design

## Description

**About us:**

TymeX is the technological and operational arm of a larger entity called TymeGroup. We research, design, and develop software for our business units based in South Africa, Philippines and APAC in the fin-tech world.   
 

We currently have a bank license in South Africa, the Philippines, Indonesia and expanding fast in Vietnam. Our design team is behind the [**award-winning GoTyme Bank App and Kiosk.**](https://ux-design-awards.com/events-media/deep-dive-award-winners-gotyme)

**The Role:**  
We’re looking for a hardworking and enthusiastic UX Research Intern to join our team in Vietnam, with opportunities to travel abroad. This role will give hands-on experience in conducting quantitative studies and research operations tasks.  

**Key Responsibilities:**

-   Support both quantitative and qualitative UX research across the full research lifecycle, from planning to synthesis. 

-   Assist in designing and running quantitative studies, including writing questionnaires, setting up survey logic, programming surveys, and monitoring data quality. 

-   Support qualitative research activities such as note-taking, transcription review, tagging, and assisting in synthesis of interviews or usability tests. 

-   Help clean, structure, and analyze research data (quant and qual), translating raw inputs into clear, actionable insights. 

-   Contribute to building and maintaining research repositories, ensuring insights, reports, and datasets are well-organized, searchable, and reusable. 

-   Leverage AI tools (e.g., Claude, transcription tools, text analysis) to streamline research workflows, including summarization, coding, and insight generation — while critically evaluating output quality. 
-   Experiment with and improve internal research workflows by integrating AI where appropriate (e.g., speeding up synthesis, survey analysis, or documentation). 
-   Observe and collaborate with experienced researchers, participating in research planning, discussions, and critiques.

## Requirements

-   A portfolio or academic project demonstrating end-to-end research experience (planning, execution, and synthesis), including both qualitative and/or quantitative methods. 
-   Bachelor’s degree (or currently pursuing) in Statistics, Sociology, Psychology, Communications Research, HCI, or related fields. 
-   Foundational understanding of research methods, including survey design and at least one qualitative method (e.g., interviews, usability testing). 
-   Familiarity with tools such as Excel or Google Sheets, and survey platforms (e.g., Google Forms, SurveyMonkey, Maze). 
-   Experience using AI tools (e.g., Claude, ChatGPT, transcription or analysis tools) to support research workflows. 
-   Strong attention to detail, especially when working with data, survey logic, or qualitative notes.

## Benefits

-   Up to **six (6) months contract**. 

-   Hybrid working model with part office, part remote flexibility. 

-   The candidate should be based in Vietnam or the Philippines 

-   Career development opportunities and continuous learning. 

-   Collaborative and supportive work environment. 

-   Competitive salary and benefits package. 

-   Opportunities for international travel for training and work purposes. 

-   Access to paid seminars, conferences, and courses for ongoing professional development.

## Apply

[Apply at GoTymeX](https://apply.workable.com/gotymex/j/5F8D5058EB/apply)

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