# Technical Program Operations Lead - AI Engineering

> Gramian Consulting Group · Vietnam (Remote) · Contract · Posted 2026-09-29

**Workplace:** remote

**Department:** Partnerships

## Description

**About Gramian**

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

**About the Role**

We are looking for an experienced **Technical Program Operations Lead** to own the production systems behind large-scale **AI and software-engineering data programs**. You will turn complex research requirements into predictable delivery across quality, throughput, contributor performance, timelines, and cost.

Programs may include **coding datasets, repository-level tasks, agentic trajectories, reinforcement-learning environments, benchmarks, code reviews, and rubric-based evaluations**. This is an operations leadership role with a strong technical bar, requiring the ability to inspect code, understand tests, analyze quality signals, and improve workflows at scale.

**Key Responsibilities**

-   Own end-to-end program delivery across **scope, timelines, quality, throughput, contributor performance, and cost**.
-   Design and manage workflows for coding datasets, agentic trajectories, RL environments, benchmarks, and rubric-based evaluations.
-   Identify operational bottlenecks and improve workflows through better instructions, sequencing, incentives, review systems, and capacity planning.
-   Define contributor requirements and partner with talent teams to source, assess, onboard, train, and ramp distributed software engineers.
-   Build team-lead and reviewer structures for programs involving **100–1,000+ contributors**.
-   Own quality-control systems and analyze datasets to identify trends, systematic errors, and root causes.
-   Act as a primary customer contact for AI labs, communicating progress, risks, quality trends, and recovery plans.
-   Translate research objectives into practical task specifications and challenge requirements when they may not produce the intended evaluation signal.
-   Use **Python, SQL, or similar tools** to automate quality sampling, defect analysis, throughput reporting, and operational reviews.
-   Convert successful workflows into reusable playbooks, quality controls, evaluation assets, and contributor-management systems.
-   Share operational learnings and mentor other program leads.

## Requirements

-   Proven experience leading complex, multi-stakeholder programs in **software engineering, technical program management, consulting, finance, startups, operations**, or a similar environment.

-   Strong analytical and problem-solving skills, including the ability to identify bottlenecks, define meaningful metrics, and improve production performance.
-   Experience managing **distributed teams, contributor networks, marketplaces, or large-scale technical operations**.
-   Strong customer-facing communication skills, including managing expectations, communicating risks, and building long-term client relationships.
-   Ability to **read and review code, understand test suites, and independently assess technical work**.
-   Working knowledge of at least one programming language such as **Python, TypeScript, Java, or Go**.
-   Experience using data and operational metrics to monitor quality, throughput, performance, and delivery.
-   Ability to operate effectively in environments where research requirements and priorities evolve quickly.

## Apply

[Apply at Gramian Consulting Group](https://apply.workable.com/gramian/j/BC880C91AD/apply)

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