# Revenue Operations Expert (CRM / SaaS Systems)

> Gramian Consulting Group · India (Remote) · Contract · Posted 2026-09-05

**Salary:** USD 40–80

**Workplace:** remote

**Department:** One

## Description

**About Us**

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

**Role Overview**

We are looking for experienced **Sales Operations, Revenue Operations, and Customer Success Operations professionals** to contribute to an AI training project focused on real-world SaaS revenue systems, workflows, and operational decision-making.

The role is highly practical and best suited to people who have personally configured and maintained **CRM platforms such as Salesforce or HubSpot**, worked with connected revenue tools, managed data quality, and designed scalable workflows used by Sales and Customer Success teams. No previous AI experience is required.

**CONTRACT:** Part-time/hourly contractor assignment

**LOCATIONS:** Remote, GLOBAL

**HOURLY RATE:** $40-$80/h

**Responsibilities**

-   Configure and optimize **CRM systems** to support evolving sales, revenue, and customer success processes.
-   Design and document scalable operational workflows.
-   Work with connected revenue systems such as **quoting, billing, ticketing, and project management tools**.
-   Maintain data accuracy and consistency across interconnected systems.
-   Identify and resolve discrepancies between CRM and adjacent platforms.
-   Evaluate operational policy conflicts and recommend practical solutions.
-   Produce clear documentation, reports, and process guidance.
-   Assess system usability and workflow adoption across Sales and Customer Success teams.
-   Apply real-world operational judgment to AI training and evaluation tasks.

## Requirements

-   At least **4 years of hands-on experience** in Sales Ops, RevOps, or Customer Success Operations within a SaaS environment.
-   Direct responsibility for **configuring and maintaining a CRM**, such as Salesforce, HubSpot, or a comparable platform.
-   Hands-on experience with at least **two additional revenue or customer systems**, such as CPQ/quoting, billing, ticketing, or project tracking tools.
-   Strong understanding of SaaS revenue and customer lifecycle workflows.
-   Experience maintaining **data integrity across multiple connected systems**.
-   Ability to design and implement scalable operational processes.
-   Experience driving adoption of new workflows or systems across Sales or CS teams.
-   Strong written communication and process documentation skills.

## Apply

[Apply at Gramian Consulting Group](https://apply.workable.com/gramian/j/D73286CD24/apply)

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