# Front Office Manager

> Grecotel · Kalamata, Greece · — · Posted 2026-08-18

**Workplace:** on_site

**Department:** KALAMATA

## Description

_**START NOW. LEAD INTO 2027**_

_Join our team today and build your next career chapter with Grecotel._

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Front Office Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

### Responsibilities

-   Manage the daily operations of the Front Office department, ensuring exceptional guest service is delivered
-   Train, coach, and develop Front Office staff to provide exceptional customer service and increase productivity
-   Monitor and manage room inventory, availability, and rates to maximize revenue
-   Ensure all front desk procedures are followed, including guest check-in and check-out, billing, and room assignments
-   Handle guest complaints and resolve any issues to ensure guest satisfaction
-   Manage the budget and expenses of the Front Office department
-   Maintain a positive working relationship with other hotel departments to ensure teamwork and efficient operations

## Requirements

-   Bachelor's degree in Hospitality Management or related field
-   Minimum of 3 years of experience as an Assistant Front Office Manager or Front Office Manager role in a luxury hotel environment
-   Knowledge of hotel systems such as PMS, POS, and CRM
-   Excellent leadership, communication, and customer service skills
-   Strong organizational and problem-solving abilities
-   Ability to multitask in a high-pressure environment
-   Fluency in English, knowledge of additional languages will be considered as an asset

## Benefits

-   Competitive salary package and additional benefits
-   Career development within Greece's leading hospitality group
-   Opportunities for internal mobility and long-term career growth
-   Access to training and educational programs
-   A dynamic and supportive working environment
-   Employee discounts across Grecotel hotels and selected partner businesses
-   A people-focused culture built on teamwork, respect and excellence

## Apply

[Apply at Grecotel](https://apply.workable.com/grecotel/j/2B7C892283/apply)

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