# Guest Services Officer

> Grecotel · Corfu, Greece · — · Posted 2026-09-24

**Workplace:** on_site

**Department:** CORFU

## Description

_**START NOW. LEAD INTO 2027**_

_Join our team today and build your next career chapter with Grecotel._

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Guest Services Officer to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

### Responsibilities

-   Welcome guests upon arrival and provide information about hotel facilities, services, and local area attractions.
-   Assist guests with check-in and check-out processes, ensuring accuracy and efficiency.
-   Handle guest inquiries, requests, and complaints promptly and professionally.
-   Coordinate with other hotel departments to fulfill guest requests and ensure guest satisfaction.
-   Maintain a thorough knowledge of hotel services and promotions to effectively assist guests.
-   Contribute to a positive team environment by working collaboratively with colleagues and other departments.

## Requirements

-   Prior experience in a guest-facing role within the hospitality industry is preferred.
-   Excellent communication and interpersonal skills.
-   Strong customer service orientation with a friendly and welcoming attitude.
-   Ability to multitask and prioritize tasks in a fast-paced environment.
-   Attention to detail and problem-solving skills.
-   Fluency in English is required; additional languages, especially German or French, are a plus.

## Benefits

-   Competitive salary package and additional benefits
-   Career development within Greece's leading hospitality group
-   Opportunities for internal mobility and long-term career growth
-   Accommodation (if necessary) and full board
-   Transportation support and/or travel expenses
-   Access to training and educational programs
-   A dynamic and supportive working environment
-   Employee discounts across Grecotel hotels and selected partner businesses
-   A people-focused culture built on teamwork, respect and excellence

## Apply

[Apply at Grecotel](https://apply.workable.com/grecotel/j/589D487AC9/apply)

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