# Service Manager

> Grecotel · Heraklion, Greece · — · Posted 2026-09-02

**Workplace:** on_site

**Department:** HERAKLIO

## Description

_**START NOW. LEAD INTO 2027**_

_Join our team today and build your next career chapter with Grecotel._

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Service Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

### Responsibilities

-   Manage and supervise the day-to-day operations of all service restaurants within the hotel
-   Ensure high levels of customer satisfaction by consistently delivering exceptional service
-   Maintain and implement standard operating procedures to ensure smooth and efficient restaurant operations
-   Oversee staffing requirements, including training and performance management
-   Collaborate with the culinary team to ensure high-quality food and beverage offerings
-   Handle guest feedback and resolve any issues or complaints in a timely and effective manner

## Requirements

-   2+ years of experience in a managerial role in the food and beverage industry, preferably in a luxury hotel or resort setting
-   Bachelor's degree in Hospitality Management or a related field is preferred
-   Strong knowledge of food and beverage operations
-   Excellent leadership and team management skills
-   Exceptional customer service and communication skills
-   Ability to work in a fast-paced environment and handle multiple priorities
-   Fluency in English, knowledge of additional languages will be considered as an asset

## Benefits

-   Competitive salary package and additional benefits
-   Career development within Greece's leading hospitality group
-   Opportunities for internal mobility and long-term career growth
-   Accommodation (if necessary) and full board
-   Transportation support and/or travel expenses
-   Access to training and educational programs
-   A dynamic and supportive working environment
-   Employee discounts across Grecotel hotels and selected partner businesses
-   A people-focused culture built on teamwork, respect and excellence

## Apply

[Apply at Grecotel](https://apply.workable.com/grecotel/j/BB0D0EFE9E/apply)

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