# Operations Specialist (Travel Industry)

> Greeking.me · Athens, Greece (Hybrid) · Full-time · Posted 2026-04-24

**Workplace:** hybrid

**Department:** Operations

## Description

We are hiring a skillful and dynamic **Operations Specialist** to join our operations team and improve our customer experience.

  
**WHO WE ARE  
**Greeking.me is a creative travel company based in Athens, offering authentic travel experiences to visitors from all over the world. We design original journeys to Greece & Italy, and our mission is to help travelers create some of their most treasured memories in our homeland. Our company also offers a wide portfolio of unique tours and activities centered around Greece's culture, history, and gastronomy. You can learn more about us, [here](https://greeking.me/).

![](https://greeking.me/images/galleries/Athens-Scavenger-Hunt/All-set-to-win.jpg)

  
**WHAT ARE WE LOOKING FOR?**  

We are looking for a highly motivated and experienced **Operations Specialist** to join our team, who will be responsible for managing the day-to-day operations of our company and ensuring the smooth running of all travel-related services for our clients.  

**Responsibilities**

-   Manage and coordinate all aspects of travel operations, including reservations, bookings, itinerary planning, and other related services
-   Ensure the accuracy and timeliness of travel bookings and customer information
-   Develop and maintain relationships with vendors and suppliers
-   Manage and monitor customer inquiries and complaints, and provide prompt and effective solutions
-   Collaborate with other departments to improve operational processes and procedures
-   Manage and maintain travel-related databases and systems

## Requirements

-   Bachelor's degree in hospitality, tourism, or related field
-   **Minimum of 2 years of experience in travel operations or related field**
-   Strong communication and interpersonal skills
-   Proficient in Google Suite for Business
-   Excellent problem-solving and analytical skills
-   Ability to multitask and work in a fast-paced environment
-   Strong attention to detail and organizational skills
-   Fluent in English and Greek

## Benefits

-   _Competitive salary_
-   Hybrid working model, combining office presence in Athens with the flexibility to work from home several days each week
-   Lots of room for growth and taking initiatives
-   Ongoing training and development
-   Modern office environment
-   Be part of a young and dynamic team who values your ideas and personality

## Apply

[Apply at Greeking.me](https://apply.workable.com/greekingme/j/9801375CBB/apply)

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