# Program Manager - MSA Support Contract

> Greenlife Healthcare Staffing · Bethesda, United States · Full-time · Posted 2026-05-22

**Salary:** USD 125,000–127,400

**Workplace:** on_site

**Department:** Joseph Agha

## Description

**Program Manager - MSA Support Contract - Bethesda, MD (#R10272)**

-   _**Location: Bethesda, MD**_
-   _**Employment Type: Full-time**_
-   _**Hourly Rate: $61.28 per hour**_

**About Greenlife Healthcare Staffing:**

Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals.

**Position Overview:**

**The Program Manager** provides full-time oversight and management of **Medical Support Assistant** personnel supporting the NIH Clinical Center. This role serves as the primary point of contact for staffing coordination, performance management, compliance, and communication with the Government.

**Why Join Us?**

-   **Competitive Compensation:** Earn $61.28 per hour.
-   **Work Schedule:** Full-time, 40 hours per week. Flexible schedule aligned with 24/7 hospital operations.
-   **Professional Growth:** Gain valuable experience in a collaborative, innovative, and supportive environment while leading administrative support teams in a federal healthcare setting.
-   **Impactful Work:** Contribute to a mission-driven organization dedicated to improving patient outcomes by ensuring seamless administrative support for clinical research and patient care.

**Key Responsibilities:**

-   Manage and supervise all assigned MSA personnel
-   Coordinate staffing schedules, leave approvals, and no-cost backfill coverage
-   Ensure timely submission of qualified replacement candidates when required
-   Enforce attendance, punctuality, dress code, and conduct standards
-   Oversee compliance with NIH training, badging, and infectious disease requirements
-   Serve as escalation point for performance or staffing issues
-   Submit reports and documentation as required by the Government
-   Maintain contract compliance and service continuity
-   Implement corrective action plans when required
-   Ensure quality standards outlined in the Performance Evaluation Standard are met

_**Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives**_

## Requirements

**Qualifications:**

-   **Job qualifications & certifications:**

-   Experience managing healthcare administrative or clinical support staff
-   Knowledge of federal healthcare environments preferred
-   Ability to coordinate multi-shift staffing operations
-   Ability to obtain and maintain NIH ID badge

-   **Skills:**

-   Leadership and personnel management
-   Strong communication and organizational skills
-   Problem-solving and risk mitigation
-   Familiarity with compliance-driven environments

## Apply

[Apply at Greenlife Healthcare Staffing](https://apply.workable.com/greenlife-healthcare-staffing-1/j/2E30A7E5C9/apply)

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