# Lead Generation & Business Development - Office Based - UK Experience

> Growth Resourcing · Umhlanga, South Africa · Full-time · Posted 2026-08-06

**Salary:** unknown currency 180,000–240,000

**Workplace:** on_site

**Department:** Sales

## Description

The Lead Generation Executive will play a key role in generating qualified sales opportunities for the Account Management team.

This office-based position involves making approximately 75–100 outbound calls per day to prospective customers, introducing a range of IT services, cybersecurity solutions, mobile services, VoIP and connectivity products.

The successful candidate will confidently engage with decision-makers, identify and qualify customer needs, schedule appointments, maintain accurate CRM records, and represent the business in a professional and customer-focused manner.

## Requirements

### Main Duties 90%

-   Make 75-100 outbound calls per day to prospective business customers from the office location
-   Generate qualified leads and appointments for Account Managers across IT Services, Cyber Security, Mobile Phone Services, VoIP services and Connectivity products
-   Identify key decision makers, understand customer requirements and qualify opportunities before passing them to the Sales Team
-   Book meetings, discovery calls and follow-up appointments on behalf of the Account Managers
-   Use agreed call scripts, campaign briefs and product messaging while adapting conversations to suit customer needs
-   Maintain accurate and detailed records of all calls, outcomes, follow-up actions and lead status within the CRM system
-   Follow up marketing campaigns, purchased data and existing prospect lists to create new business opportunities
-   Provide daily updates to the Sales Director on call activity, appointments booked, qualified leads and pipeline opportunities

### Personal and Team Development 10%

-   Build a strong understanding of Comm-Tech’s IT, Cyber Security, Mobile, VoIP and Connectivity propositions
-   Share customer insight, objections and campaign feedback with the Sales Director and wider sales team
-   Proactively improve call handling, objection management and lead qualification skills
-   Work towards achieving and exceeding personal call, lead generation and appointment targets 

### Personal Qualities

-   Confident, professional telephone manner
-   Target driven and comfortable making a high volume of outbound calls
-   Resilient, tenacious and able to handle rejection positively
-   Excellent communication and questioning skills
-   Organised, self-motivated and able to manage daily call activity effectively
-   Customer focused with a consultative approach to conversations
-   Positive, proactive and willing to learn technical product areas
-   Able to work well as part of an office-based sales team

### Functional Skills and Experiences

-   Previous telesales, telemarketing, appointment setting or lead generation experience is desirable
-   Experience making outbound B2B calls and working to activity-based KPIs
-   Ability to qualify opportunities using structured questions and pass clear notes to Account Managers
-   Strong attention to detail when updating CRM records and customer information
-   Comfortable discussing business technology solutions at an introductory level
-   Able to work independently while supporting wider sales team objectives

### Technical Skills and Experiences

-   Good working knowledge of Microsoft Office applications
-   Confident using CRM systems to record activity, manage follow-ups and track lead progress
-   Good literacy and numeracy skills with the ability to produce clear customer notes
-   Awareness of IT Services, Cyber Security, Mobile Phone Services, VoIP services or Connectivity products would be advantageous

### Desirable Knowledge and Key Skills

-   Knowledge of managed IT services or business technology solutions
-   Knowledge of cyber security services and common business security challenges
-   Understanding of mobile phone contracts, VoIP solutions and connectivity services
-   Previous experience working within an MSP, telecommunications provider or technology reseller

## Benefits

### Why Join Growth Resourcing?

-   Competitive salary with strong growth potential
-   Be part of a **scaling business backed by UK leaders**
-   Work in a high-performance, supportive environment
-   Real career progression opportunities—we grow people, not just teams
-   Learn fast, move fast, and make an impact from day one

## Apply

[Apply at Growth Resourcing](https://apply.workable.com/growth-resourcing/j/54CAFC6818/apply)

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