# IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner)

> GSSTech Group · Abu Dhabi, United Arab Emirates · — · Posted 2026-09-15

**Workplace:** on_site

## Description

**Location:** Abu Dhabi

**Contract Duration:** 6 months (renewable/extendable based on project need)  
**Availability:** Immediate joiners only  
  
**Job Purpose**  
Support the installation, configuration and monitoring of all IT applications, systems and databases within a federal/government banking environment.

**Mandatory Requirements**

-   Fluent Arabic speaker (spoken and written)
-   Available to join immediately (max 1 week)
-   Prior hands-on experience working with a federal or government entity/client in the UAE (banks, government departments, LFIs, or similar regulated bodies)
-   Bachelor's degree in Computer Science, IT, or Computer Engineering
-   0–2 years' experience in a similar Data Centre/IT Support role

**Core Responsibilities**

-   Perform daily system monitoring — verify hardware, server resources, systems and key process integrity; review uptime; confirm completion of scheduled jobs (backups, DR replication)
-   Perform daily backup operations — ensure file systems and data are backed up correctly, recovery media created, media recycled
-   Provide Level-1 support across teams and entities — investigate and troubleshoot issues
-   Monitor performance and capacity of IT systems, applications, and datacenter components
-   Conduct core banking end-of-day activities and execute relevant reports
-   Respond to IT, datacenter, and DB alerts and hardware malfunctions
-   Track, document, and compile incident reports

**Technical Competencies**

-   Server systems: Rack Mountable / Blade Servers / Converged Systems
-   Storage: SAN / NAS / backup & archive
-   OS: Windows, Linux, AIX
-   Security equipment: biometric access, CCTV compliance
-   Virtualization: VMware, Hyper-V, OpenShift
-   Understanding of on-prem and cloud infrastructure architecture

**Other Requirements**

-   Good written and verbal communication in English
-   Ability to work flexible hours

## Apply

[Apply at GSSTech Group](https://apply.workable.com/gsstech-group/j/DB164E3FBB/apply)

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