# IT Support Engineer - Enterprise Monitoring (Data Centre Operations)

> GSSTech Group · Abu Dhabi, United Arab Emirates · — · Posted 2026-06-29

**Workplace:** on_site

## Description

**IT Support Engineer – Enterprise Monitoring (Data Centre Operations) | Abu Dhabi**

We are hiring an IT Support Engineer to join a Data Centre Operations team supporting a leading UAE financial institution in Abu Dhabi. This is a hands on, junior to early career role focused on system monitoring, backup operations, and core banking support.

**What you will do**

-   Perform daily system monitoring across servers, hardware, applications, and key processes, including uptime checks and verification of scheduled jobs such as backups and DR replication
-   Execute daily backup operations, ensuring file systems and data are backed up correctly, recovery media is created, and media is recycled
-   Provide level 1 support across teams, investigating and troubleshooting issues as they arise
-   Monitor performance and capacity across IT systems, applications, and data centre components
-   Support core banking end of day activities and generate related reports
-   Respond to IT, data centre, and database alerts and hardware malfunctions
-   Track, document, and report incidents accurately

**What you bring**

-   Bachelor's degree in Computer Science, Information Technology, or Computer Engineering
-   0 to 2 years of experience in a similar IT support or data centre operations role
-   Working knowledge of servers (rack/blade), storage (SAN/NAS, backup and archive), and operating systems including Windows, Linux, and ideally AIX
-   Exposure to virtualization technologies (VMware, Hyper V, or OpenShift) is an advantage
-   Banking, finance, or core banking systems exposure is a strong plus
-   Fluent in Arabic with a good command of English
-   UAE based or willing to relocate to Abu Dhabi
-   Strong communication skills and ability to work flexible hours, including shift coverage where required.

**Why this role**

Join a high visibility data centre function supporting critical banking infrastructure, with direct exposure to enterprise monitoring, disaster recovery processes, and core banking operations. A strong stepping stone for engineers looking to build a career in financial sector IT infrastructure.

## Apply

[Apply at GSSTech Group](https://apply.workable.com/gsstech-group/j/DD81A6802E/apply)

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