# Senior Developer, Microsoft Dynamics 365 CRM

> GSSTech Group · Abu Dhabi, United Arab Emirates · — · Posted 2026-10-28

**Workplace:** on_site

## Description

### Description

GSS Tech Group is hiring a Senior Developer, Microsoft Dynamics 365 CRM, for a leading government financial institution in Abu Dhabi. You will design, build and maintain Dynamics 365 CRM solutions that support critical customer service and complaint management processes in a highly regulated environment.

This is a hands on senior role. You will write code daily, lead the technical design of CRM solutions, and guide junior developers.

**Key responsibilities**

-   Lead the design, configuration, customization and implementation of Dynamics 365 CRM solutions aligned with business requirements
-   Develop, test and deploy custom solutions using C#/.NET plugins, custom workflow activities, JavaScript and the Dynamics 365 SDK, covering both server side and client side development
-   Build forms, views, dashboards, business rules, workflows and business process flows to automate processes and improve user experience
-   Integrate Dynamics 365 with enterprise systems using REST/SOAP APIs, web services, Azure Logic Apps, Azure Functions and Azure Service Bus
-   Lead solution architecture for CRM projects in line with enterprise architecture standards
-   Configure security roles, business unit hierarchies and data management, and tune system performance
-   Support system upgrades, patching and migration activities
-   Conduct code reviews, manage version control and enforce development standards
-   Prepare technical documentation, including solution designs, system documentation and release notes
-   Mentor junior team members and work closely with business analysts, functional teams, project managers and Microsoft partners

### Requirements

-   Bachelor’s degree in Computer Science, Information Technology, Software Engineering or a related field
-   Minimum 5 to 7 years of hands on experience with Microsoft Dynamics 365 CRM / Customer Engagement (online and/or on premises)
-   Proven experience delivering at least one full lifecycle Dynamics 365 CRM implementation
-   Strong proficiency in C#/.NET, JavaScript and Visual Studio, including plugin development and the Dynamics 365 SDK
-   Hands on experience with Azure Logic Apps, Azure Functions, Azure Service Bus and Azure DevOps
-   Strong knowledge of REST/SOAP APIs, web services and enterprise integration patterns
-   Proficiency in SQL Server, T-SQL and database design
-   Experience with Git/Azure DevOps, CI/CD pipelines and release management
-   Knowledge of Agile/Scrum and ITIL
-   Microsoft Certified: Dynamics 365 Functional Consultant Associate, Dynamics 365 Application Developer Associate or Power Platform Developer Associate (PL-400), or equivalent
-   Experience in banking, financial services or a government or regulatory environment is strongly preferred
-   Experience with Power Platform (Power Apps, Power Automate, Power BI) is an advantage
-   Excellent written and spoken English

**Please note:** this role is for Dynamics 365 CRM / Customer Engagement only. Profiles focused on Dynamics 365 Finance & Operations, AX or Business Central will not be considered.

### Benefits

-   Opportunity to work on a high profile CRM platform for a leading government financial institution
-   Competitive monthly compensation
-   UAE employment visa and medical insurance
-   Long term engagement with growth opportunities through GSS Tech Group

## Apply

[Apply at GSSTech Group](https://apply.workable.com/gsstech-group/j/E5FBFDE184/apply)

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