# Patient Account Collections Manager

> H2 Health · Jacksonville, United States · Full-time · Posted 2026-02-12

**Workplace:** on_site

**Department:** Corporate

## Description

**Patient Account Collections Manager | Full-time | Remote**

At **H2 Health**, we know that effective collections management is essential to maintaining a healthy revenue cycle that supports patient care. We are looking for a skilled Patient Account Collections Manager to lead our collections team, ensuring the highest level of performance in resolving accounts receivable while cultivating a culture of excellence and collaboration.

**Your Role:**

As the Patient Account Collections Manager, you will oversee all aspects of collections operations, from developing strategies for improvement to ensuring compliance with company policies and healthcare regulations.

-   Lead and mentor the collections team, providing training and support to enhance skills and performance.
-   Develop and implement collections strategies to minimize days sales outstanding (DSO) and maximize collections.
-   Analyze accounts receivable aging reports and identify trends for proactive account management.
-   Monitor collections metrics and performance indicators, and report results to senior management.
-   Collaborate with other departments to address billing discrepancies, patient inquiries, and payer issues.
-   Ensure compliance with HIPAA and other regulatory requirements related to patient accounts.
-   Evaluate and improve collections processes to enhance efficiency and effectiveness.
-   Maintain positive relationships with patients, fostering trust and communication throughout the collections process.

## Requirements

-   Bachelor's degree in healthcare administration, finance, or related field preferred; equivalent experience will be considered.

-   A minimum of 5 years of experience in medical collections, with at least 2 years in a management or supervisory role.
-   In-depth understanding of medical billing, coding, and payer regulations.
-   Strong analytical and problem-solving skills, with the ability to identify trends and drive improvement.
-   Exceptional interpersonal and communication skills, both written and verbal.
-   Demonstrated ability to manage multiple priorities in a fast-paced environment.
-   Proficient in medical billing software and Microsoft Office Suite.

Join H2 Health and lead a dynamic team dedicated to enhancing the healthcare experience through effective financial management!

## Benefits

**Why H2 Health?**  

We’re more than a workplace, we’re a community.  

-   Competitive hourly pay 

-   Full benefits: medical, dental, vision, and 401(k) with match 

-   PTO, paid holidays, and company-paid life insurance 

-   Growth opportunities in healthcare administration and operations 

-   Work-life balance with flexible scheduling options 

-   Supportive, clinician-led team culture 

-   Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility. 

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

## Apply

[Apply at H2 Health](https://apply.workable.com/h2-health/j/8F5CE71F16/apply)

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