# Patient Accounts Representative

> H2 Health · Jacksonville, United States · Full-time · Posted 2026-08-04

**Workplace:** on_site

**Department:** Corporate

## Description

**Patient Accounts Representative | H2 Health | 484 Riverside Ave, Jacksonville, FL 32202**

At **H2 Health**, we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you’ll be a key player in supporting our mission to deliver seamless, patient-centered care.

**Your Role:**

As a Patient Accounts Representative, you’ll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.

-   Review and process claims for accuracy and completeness before submission
-   Monitor accounts receivable, follow up on unpaid claims, and resolve denials
-   Communicate with patients regarding their accounts, balances, and insurance benefits
-   Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
-   Maintain patient account records with integrity, confidentiality, and attention to detail

## Requirements

-   High school diploma or equivalent; coursework in healthcare billing or finance preferred

-   At least 1 year of experience in medical billing, collections, or patient accounts
-   Strong understanding of insurance claims, EOBs, and reimbursement procedures
-   Familiarity with EMR/EHR systems and office software
-   Excellent communication, organization, and problem-solving skills
-   Ability to handle sensitive financial and medical information with discretion

Join our dynamic team and make a meaningful impact in the healthcare field!

## Benefits

**Why H2 Health?**  

We’re more than a workplace, we’re a community.  

-   Competitive hourly pay $17.00 - $19.00 per hour

-   Full benefits: medical, dental, vision, and 401(k) with match 

-   PTO, paid holidays, and company-paid life insurance 

-   Growth opportunities in healthcare administration and operations 

-   Work-life balance with flexible scheduling options 

-   Supportive, clinician-led team culture 

-   Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility. 

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

## Apply

[Apply at H2 Health](https://apply.workable.com/h2-health/j/D0E1CF5C54/apply)

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