# Medical Records Specialist

> KAMI Workforce · Philippines (Remote) · Full-time · Posted 2026-07-17

**Workplace:** remote

## Description

### Who are we seeking?

We’re looking for a Medical Records Specialist who is meticulous, organized, and thrives in a remote work environment. If you have experience managing sensitive documents, coordinating with third-party providers, and supporting legal or healthcare operations, this role is for you.

You’ll play a critical part in retrieving and organizing medical records for active legal cases — ensuring every file is accurate, complete, and delivered on time.

### **About us**

A leading **legal support services provider** that has been helping **personal injury law firms across the U.S.** since 2011. Their mission is simple: **help legal teams win** by delivering fast, accurate, and dependable support — from medical record summaries to case coordination.

With a reputation for excellence and deep knowledge of the civil litigation process, they offer 24/7 service and work with a wide range of case management systems. Attorneys and paralegals trust this team for their speed, accuracy, and commitment to quality.

### **What will you do?**

You’ll be the engine behind smooth and timely medical record handling. Expect to:

-   Request medical records from healthcare providers, hospitals, and custodians
-   Draft and send formal requests, authorizations, and necessary forms
-   Ensure compliance with HIPAA and confidentiality standards
-   Follow up via email, fax, and phone to ensure timely retrieval
-   Coordinate billing and invoicing with the accounting team
-   Keep detailed track of all outstanding requests and escalate issues as needed
-   Review and organize incoming records for accuracy and compliance
-   Ensure all invoices are correct and all documentation is complete

## Requirements

### **Hard skills**

-   Strong experience working with confidential data portals, invoices, and reporting tools
-   Prior exposure to legal, financial, or healthcare record management
-   Proficient in record retrieval processes and document management

### Soft Skills

-   Laser-sharp attention to detail
-   Top-notch organizational skills
-   Problem-solving mindset with a proactive attitude
-   Customer service orientation

### **Education**

-   **Degree or certification in Administration, Healthcare, or a related field preferred**

### **Experience**

-   Must have At least 2-3 years of professional experience in records management, or related fields
-   Previous experience in legal, accounting, financial, or medical records is a huge plus
-   Case management or record tracking systems (for monitoring request status and timelines)
-   MS Excel / Google Sheets for tracking and reporting
-   Email and communication tools for provider coordination
-   Fax / digital fax platforms for record requests and follow-ups
-   Highly Preferred: Experience working with medical records custodial/ROI platforms such as Ciox, Datavant, MRO, or ChartSwap

### Language

-   Proficient in English (spoken and written), with strong communication skills to liaise with U.S.-based legal teams

## Benefits

### **What’s in store for you?**

-   100% remote work – Work from anywhere with reliable internet
-   Work with a mission-driven legal support team that values accuracy, accountability, and professionalism
-   Supportive, flexible culture that values results over clock-punching

### **Remuneration**

-   Competitive salary based on your experience and qualifications
-   **Performance Bonus**: Based on monthly record requests processed

### **Benefits**

-   Work-life balance
-   Ongoing training and professional development
-   Be part of a fast-paced, collaborative, and highly respected legal services provider

## Apply

[Apply at KAMI Workforce](https://apply.workable.com/harmony-cloud-systems-pte-ltd/j/D6BDA53967/apply)

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