# Field Service Supervisor - Power Transformers

> HD Hyundai Electric America Corporation · Duluth, United States · Full-time · Posted 2026-04-22

**Salary:** USD 60,000–150,000

**Workplace:** on_site

**Department:** HV Customer Service

## Description

We are looking for a highly skilled **Field Service Supervisor** specializing exclusively in **Power Transformers**. In this pivotal role, you will lead the onsite installation, commissioning, and technical support for large-scale power transformers (up to 850 MVA / 500 kV). This position requires a technical expert who thrives in dynamic field environments and maintains the highest standards of safety and quality.

### **Key Responsibilities**

-   **Onsite Leadership:** Supervise and coordinate the full lifecycle of transformer installation and commissioning for units up to 850 MVA / 500 kV.
-   **Technical Oversight:** Oversee the assembly of all external components and peripherals ensuring 100% compliance with technical specifications.
-   **Testing & Diagnostics:** Lead pre-commissioning activities and perform onsite electrical testing; provide expert troubleshooting for field-related issues.
-   **Root Cause Analysis (RCA):** Conduct thorough investigations into equipment failures or performance issues and deliver actionable technical reports.
-   **Subcontractor Management:** Act as the primary supervisor for onsite subcontractors, ensuring work is performed safely, on schedule, and to Hyundai’s quality standards.
-   **Customer Relations:** Serve as the technical point of contact for customer engineers, providing guidance during testing and maintaining professional representation of the company.
-   **Reporting:** Prepare comprehensive field service documentation, including daily logs, incident reports, and final commissioning certificates.

## Requirements

-   **Industry Expertise:** Extensive hands-on experience in the installation and commissioning of **Power Transformers** (MANDATORY).

-   **Technical Proficiency:** Proven track record in transformer electrical testing, troubleshooting, and external component wiring.
-   **Specialized Knowledge:** Familiarity with vacuum oil processing, oil handling procedures, and high-voltage safety protocols.
-   **Supervisory Skills:** Strong experience in managing subcontractors and leading multi-disciplinary teams in industrial settings.
-   **Soft Skills:** Exceptional problem-solving abilities and a customer-centric communication style.
-   **Travel Flexibility:** Willingness and ability to travel up to **80%** (domestic and international); **remote work-from-home available when not traveling.**

### **Working Conditions & Physical Requirements**

-   Willingness to work in diverse outdoor environments and industrial sites.
-   Physical stamina to handle walking, standing, working at heights, and occasional heavy lifting.
-   Comfortable working around high-voltage equipment and heavy machinery.

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k, IRA)
-   Paid Time Off (Vacation, Sick & Public Holidays)

## Apply

[Apply at HD Hyundai Electric America Corporation](https://apply.workable.com/hdhyundaielectricamerica/j/F9F9262207/apply)

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