# Accounts Receivable Associate

> HeadQuarters · Serbia (Remote) · Full-time · Posted 2026-09-15

**Workplace:** remote

**Department:** Accounts Receivable

## Description

**About Us:**  
HeadQuarters is a global start-up that partners with US cannabis companies to provide support in finance, sales operations, and logistics. We are currently seeking an Accounts Receivable Specialist to join our growing accounting team.

**The Opportunity:**  
As an Accounts Receivable Specialist with Headquarters, you will be responsible for managing and monitoring receivables, preparing and processing invoices, and ensuring that all payments are received in a timely manner. We are looking for a detail-oriented, organized professional with a strong background in accounting who is ready to grow with a high-volume, fast-paced industry leader.  
  
The working hours for this role are **9:00 AM–5:00 PM EST or 9:00 AM–5:00 PM PST**, depending on the client. In Serbia, this corresponds to **3:00 PM–11:00 PM or 6:00 PM–2:00 AM**, respectively.

**Key Responsibilities:**

-   **Collections & Aging Management:** Manage and maintain aged accounts receivable across wholesale retail accounts, ensuring timely collection efforts and resolution of delinquent balances.
-   **Proactive Follow-Up:** Monitor aging reports and proactively follow up on upcoming and past-due invoices through phone calls, emails, and written correspondence while maintaining accurate documentation of all account activity, customer communication, and collection efforts.
-   **Dispute Resolution:** Investigate, resolve, and reconcile account discrepancies, invoice disputes, deductions, short payments, and unapplied cash in a timely and professional manner.
-   **Payment Processing:** Process, apply, and reconcile customer payments and credit memos accurately within **Dynamics** and **Acumatica ERP** systems.
-   **Credit Risk Monitoring:** Monitor customer credit risk, review payment trends, assist with payment term requests, and support credit reviews for new and existing retail accounts.
-   **Sales Partnership:** Partner with sales personnel to manage customer accounts, review credit limits, enforce credit holds on delinquent accounts, and balance collections priorities with customer relationship management.
-   **Account Reconciliation:** Perform account reconciliations and support retail partners with statement reviews, payment research, and dispute resolution.
-   **Risk Escalation:** Identify delinquent or high-risk accounts and recommend payment arrangements, escalations, third-party collections, or legal action when necessary.
-   **Reporting:** Maintain accurate account records and prepare reporting related to AR aging, account status, collections activity, and critical account updates.
-   **Leadership Engagement:** Participate in weekly meetings with the CFO and Financial Controller to provide updates on critical accounts, collection risks, and overall AR performance.

**Qualifications:**

-   Strong background in accounting (AR focus preferred).
-   Experience with ERP systems (Dynamics and Acumatica a plus).
-   Excellent communication, negotiation, and problem-solving skills.
-   Highly organized with strong attention to detail.

## Benefits

🌍 Work fully remotely in a flexible and collaborative environment

💼 Build your expertise in Accounts Receivable while supporting leading U.S. cannabis companies

📈 Grow your career through hands-on experience, ownership, and continuous learning  
  
**Our Values**  
We are guided by **curiosity**, **collaboration**, and **persistence**. We seek to understand deeply, work collectively to solve complex challenges, and remain resilient in pursuit of meaningful, long-term impact. These principles shape how we operate as a team and how we support the success of our clients.  
  
👉Take a look at this [short video 🎥](https://player.vimeo.com/video/1053193822/) featuring a few words **from the CEO** about our company, industry insights, and founding HQ!  
  
_Looking forward to meeting you!  
  
_[www.tryheadquarters.com](https://www.tryheadquarters.com/)

## Apply

[Apply at HeadQuarters](https://apply.workable.com/headquarters/j/AD9EE184A7/apply)

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