# Accounts Receivable Operations Specialist

> HeadQuarters · Mexico (Remote) · Full-time · Posted 2026-04-24

**Workplace:** remote

**Department:** Accounts Receivable

## Description

### Job Summary

We are seeking an experienced Accounts Receivable (AR) Operations Specialist to support and optimize our end-to-end AR processes. The ideal candidate will play a key role in collections, payment application accuracy, and identifying process improvement opportunities to enhance cash flow and reporting accuracy. This role involves close collaboration with cross-functional teams, timely issue resolution, and a commitment to consistency and compliance in financial operations.

### Key Responsibilities

-   Review AR aging reports and perform invoice, payment, and credit reconciliations.
-   Reconcile and process incoming payments from Cash App, identifying and resolving discrepancies using transaction histories and digital wallet dispute workflows.
-   Oversee daily payment application processes, ensuring timely and accurate transaction postings; troubleshoot and resolve related issues.
-   Work cross-functionally with Sales, Logistics, Collections, and Accounting to resolve billing and payment discrepancies, including chargebacks, short payments, and overpayments.
-   Ensure timely and accurate upload of payment documentation—including check deposits, smart safe receipts, and ACH remittance details—to internal systems.
-   Support bi-weekly bank reconciliations related to AR entries and assist with external audits by preparing and adjusting supporting documentation.
-   Manage payment reconciliation and reporting for consignment accounts, ensuring alignment with contractual obligations.
-   Process account adjustments, write-offs, and credit memos in compliance with company policies.
-   Conduct weekly quality reviews of payment applications and reconciliations to ensure data accuracy, integrity, and policy adherence.
-   Generate weekly reports on AR aging related to Cash App payments, highlighting trends in digital payment failures, settlement lag, or chargebacks.
-   Collaborate with the Collections team to track and collect overdue balances where customers used Cash App, leveraging Cash App transaction histories and dispute workflows.
-   Lead and contribute to continuous improvement initiatives, promoting best practices to enhance AR efficiency and reduce aged receivables.
-   Facilitate online meetings and email correspondence with customers to resolve AR discrepancies, with special attention to Cash App payment verification and refund processes.

### Qualifications

-   Proven experience in Accounts Receivable operations or a similar finance role.
-   Strong understanding of AR processes, payment application, and reconciliation.
-   **Experience reconciling digital wallet payments (e.g., Cash App, PayPal, Venmo) is strongly preferred.**
-   Proficiency with accounting software and ERP systems (e.g., SAP, Oracle, NetSuite).
-   Advanced Excel skills and the ability to analyze financial data.
-   Strong communication and collaboration skills, with a problem-solving mindset.
-   Detail-oriented and highly organized, with the ability to manage multiple priorities.
-   Familiarity with internal controls and audit practices is a plus.

## Benefits

-   Fully remote position
-   Salary increase opportunities based on performance
-   Opportunities for professional growth; working with the largest companies in the expanding cannabis industry ($10M+ monthly revenues).

## Apply

[Apply at HeadQuarters](https://apply.workable.com/headquarters/j/C26440041C/apply)

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