# Front Office Representative - Medical Office > HealthOp Solutions · Mesa, United States · Full-time · Posted 2026-10-09 **Salary:** USD 19–21 **Workplace:** on_site ## Description Front Office Representative– Medical Office **Locations:** Gilbert & Mesa, AZ **Compensation:** $19.50–$21.00 per hour **Employment Type:** Full-Time **Work Environment:** On-Site | Medical Office ### Job Overview We are seeking friendly, organized, and detail-oriented **Front Office Representative** to join our healthcare teams in **Gilbert and Mesa, Arizona**. We have opportunities available at both locations for individuals who are passionate about delivering exceptional patient service and supporting efficient medical office operations. As a Front Office Representative, you will serve as the first point of contact for patients and visitors, creating a welcoming and professional environment. You will be responsible for coordinating appointments, managing patient registration, verifying insurance information, and providing essential administrative support to healthcare providers and clinical staff. ### Why Work With Us? Join a collaborative, patient-focused healthcare team where your organizational skills, positive attitude, and dedication to excellent service make a difference every day. **Position Highlights:** - Competitive hourly compensation of $19.50–$21.00 - Full-time opportunities available in Gilbert and Mesa, AZ - Supportive, team-oriented medical office environment - Opportunities for professional development and career growth - Meaningful interaction with patients and healthcare professionals ### Key Responsibilities **Patient Reception & Customer Service** - Welcome patients and visitors in a friendly, courteous, and professional manner. - Manage patient check-in and check-out procedures accurately and efficiently. - Answer incoming calls, respond to inquiries, and maintain professional telephone etiquette. - Address patient questions and concerns promptly and professionally. - Maintain a clean, organized, and welcoming reception area. **Appointment Scheduling & Patient Coordination** - Schedule, confirm, and coordinate appointments for physicians and advanced practice providers. - Prepare and maintain daily provider schedules to support efficient patient flow. - Communicate patient arrivals, appointment changes, and scheduling delays to clinical staff. - Coordinate with providers and administrative teams to ensure smooth daily operations. **Patient Registration & Insurance Verification** - Register new patients and update existing demographic information. - Verify insurance coverage, eligibility, and patient information. - Collect and maintain accurate personal, insurance, and financial information. - Assist patients with registration forms and required documentation. **Administrative & Office Support** - Perform general administrative duties, including filing, faxing, scanning, email correspondence, and document management. - Prepare reports, forms, and administrative documents as directed. - Monitor office supplies, assist with inventory management, and report equipment maintenance needs. - Maintain organized patient records and administrative files. - Provide administrative support to healthcare providers and clinical team members. **HIPAA Compliance & Confidentiality** - Maintain strict confidentiality of patient information in accordance with HIPAA regulations. - Ensure protected health information (PHI) is securely handled and stored. - Follow established procedures for patient documentation, recordkeeping, and information security. - Comply with organizational policies and applicable healthcare regulations. ### Required Qualifications - High school diploma or GED required. - At least one year of recent experience in medical office administration, patient scheduling, or a comparable administrative role. - Excellent communication, interpersonal, and customer service skills. - Strong organizational abilities with attention to detail. - Ability to multitask and prioritize responsibilities in a fast-paced healthcare environment. - Familiarity with HIPAA regulations and patient confidentiality requirements. - Proficiency with computers and standard office equipment. - Ability to work independently and collaboratively with healthcare providers and administrative staff. - Ability to successfully complete applicable background checks. ### Preferred Qualifications - Associate degree or completion of a certified medical office administration training program. - Previous experience as a Medical Receptionist, Front Desk Receptionist, Patient Service Representative, or Medical Office Assistant. - Experience with electronic medical records (EMR/EHR) and patient scheduling systems. - Knowledge of medical terminology, insurance verification, and healthcare administrative workflows. - Bilingual proficiency in English and Spanish. ### Work Environment - On-site positions available in Gilbert and Mesa, Arizona. - Professional medical office environment with regular interaction with patients, providers, and administrative staff. - Fast-paced, patient-focused setting requiring strong multitasking and communication skills. ### Physical Requirements - Ability to sit, stand, walk, bend, squat, kneel, reach, and twist throughout the workday. - Ability to lift and move objects weighing up to 50 pounds as required. - Ability to operate computers, telephones, printers, and other standard office equipment. - Vision and hearing, with or without reasonable accommodation, sufficient to perform essential job duties. ### How to Apply If you are a dependable, personable, and organized professional who enjoys helping patients and supporting a busy medical office, we encourage you to apply! **We are hiring a Front Office Representative in both Gilbert and Mesa, AZ. Apply today and join a healthcare team where your commitment to exceptional patient service makes a difference every day!** ## Requirements - High school diploma or GED required. - At least one year of recent experience in medical office administration, patient scheduling, or a comparable healthcare administrative role. - Knowledge of HIPAA regulations and patient confidentiality requirements. - Strong organizational, multitasking, and time-management skills. - Strong attention to detail. ## Apply [Apply at HealthOp Solutions](https://apply.workable.com/healthop-solutions/j/EE15BE0746/apply) --- Powered by [Workable](https://www.workable.com)