# Airport Systems Engineer

> Heraklion International Airport · Heraklion, Greece · Full-time · Posted 2026-11-11

**Workplace:** on_site

**Department:** ICT

## Description

![](https://workablehr.s3.amazonaws.com/uploads/photos/303010/ae698666f85323a377d575c7a2c876d7.webp)

**International Airport of Heraklion, Crete S.A.** is currently looking for a:

**Airport Systems Engineer**

**Responsibilities**

-   Trace operational incidents end-to-end across source data, application, database, integration, connectivity and external dependencies.
-   Retain technical ownership of the airport service through recovery, validation and evidence-based escalation.
-   Work with REST APIs, XML / JSON, SFTP, messaging / queues and interface monitoring where required by supported airport services.
-   Use SQL Server and/or PostgreSQL and Linux troubleshooting skills to diagnose application and data-flow issues.
-   Participate in design/interface review, FAT/SAT/UAT, go-live, hypercare and transition to BAU.
-   Maintain service documentation, interface records, monitoring and runbooks.
-   Provide L2 support for assigned Airport Operational Systems and related airport integration services.
-   Participate in major incident resolution, RCA, controlled production changes and disaster-recovery / continuity exercises.
-   Participate in the light critical-production on-call model once staffing and operational readiness.
-   Work with Airport Operations, airlines, ground handlers and operational stakeholders to understand impact and validate service restoration.
-   Coordinate with ICT Infrastructure, Network and Security teams when incidents cross technical boundaries.
-   Manage technical escalation to providers and other specialist suppliers when required.

**Requirements**

-   Bachelor's degree in Computer Science, Information Technology, Engineering or a related field; a relevant Master's degree is an asset
-   Minimum 3 years of experience in production application support, systems integration, databases or Linux; airport or other 24x7 critical-infrastructure experience is an advantage
-   Strong application support and troubleshooting skills, with knowledge of SQL Server and/or PostgreSQL
-   Experience in systems integration, REST APIs, XML/JSON, SFTP and messaging technologies
-   Knowledge of airport systems (AODB, RMS, FIDS, CUPPS, CUSS, DCS) or Azure integration services is an advantage
-   Relevant certifications in Linux, databases, cloud or IT service management are desirable
-   Excellent command of English, both written and verbal

**Competencies**

-   Strong team orientation, ownership mindset, communication and problem-solving skills
-   Ability to work effectively with operational stakeholders and technical suppliers

## Apply

[Apply at Heraklion International Airport](https://apply.workable.com/heraklion-international-airport/j/43A042536A/apply)

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