# Mid-Senior Hospitality Professionals

> Hire Resolve.com · Newcastle, Australia (Hybrid) · Full-time · Posted 2026-01-07

**Salary:** AUD 85,000–140,000

**Workplace:** hybrid

**Department:** Medical, Healthcare & Hospitality

## Description

**Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals** for a range of mid–senior level opportunities across Australia. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities suit professionals ready to broaden their remit, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Multi-site/Regional Manager, or General Manager level) as performance and business needs align.

### Key Responsibilities

-   Lead day-to-day hospitality operations across accommodation, F&B outlets, functions/events, and/or multi-department environments to meet service and financial targets
-   Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and reputation
-   Manage workforce planning, rostering, and team performance through coaching, training, and structured performance management
-   Oversee budgets, forecasting, and cost controls including labour productivity, procurement efficiency, and waste reduction
-   Implement SOPs, brand standards, and compliance processes aligned to Australian workplace expectations, including **WHS** practices, risk assessments, and incident reporting
-   Maintain food safety and hygiene standards where relevant, supporting audit readiness and regulatory inspections
-   Partner with commercial and revenue functions to optimise occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
-   Manage supplier relationships, stock control, and operational readiness for peak trading periods and major events
-   Produce operational reporting, analyse KPIs, and lead continuous improvement initiatives across service, productivity, and quality
-   Support strategic initiatives such as new openings, refurbishments, or turnaround programmes depending on assignment

## Requirements

-   Relevant qualification preferred (Hospitality Management, Business, or related discipline); equivalent experience is considered
-   **5–12+ years** of progressive hospitality experience (hotels, resorts, restaurants, pubs/clubs, leisure, venues, contract catering, or multi-site operations)
-   Demonstrated leadership capability, with experience managing teams and operational performance in customer-facing environments
-   Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-led decision-making
-   Familiarity with hospitality systems and reporting tools (e.g., **PMS**, **POS**, **RMS**, CRM, rostering/workforce platforms, and advanced Excel)
-   Working knowledge of Australian employment practices and workplace compliance expectations, including **Work Health and Safety (WHS)** requirements
-   Strong communication skills in **English**
-   Flexibility to support operational schedules, including weekends and public holidays, as required in hospitality

## Benefits

-   Extra Superannuation - Pension plan
-   Unpaid Extended Leave
-   Work From Home - Flexible hours
-   Training & Development

## Apply

[Apply at Hire Resolve.com](https://apply.workable.com/hire-resolve-the-top-recruitment-agency/j/BB1F914619/apply)

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