# Mid-Senior Hospitality Professionals

> Hire Resolve.com · Toronto, Canada (Hybrid) · Full-time · Posted 2025-12-23

**Salary:** CAD 70,000–120,000

**Workplace:** hybrid

**Department:** Medical, Healthcare & Hospitality

## Description

**Hire Resolve is assisting hospitality organizations in hiring experienced hospitality professionals** for a range of mid–senior level opportunities across Canada. This is a multi-role hiring campaign spanning several functions within the sector, including hotel and resort operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities suit professionals ready to expand scope, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Cluster/Regional Manager, or General Manager level) as performance and business needs align.

### Key Responsibilities

-   Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department environments to achieve service and financial targets
-   Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and brand reputation
-   Manage staffing, scheduling, and team performance through coaching, training, and structured performance management
-   Oversee departmental budgets, forecasting, and cost controls, including labour productivity, procurement efficiency, and waste reduction
-   Implement SOPs, brand standards, and compliance processes aligned to Canadian workplace expectations, including **OHS** requirements and incident reporting
-   Maintain food safety and hygiene standards where relevant, including audit readiness and inspection preparation
-   Partner with sales, marketing, and revenue functions to optimize occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
-   Manage supplier relationships, inventory control, and operational readiness for peak periods, group bookings, and special events
-   Produce operational reporting, analyze KPIs, and lead continuous improvement initiatives across service, efficiency, and quality
-   Support strategic initiatives such as new openings, refurbishments, or turnaround plans depending on assignment

## Requirements

-   Diploma or bachelor’s degree preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered
-   **5–12+ years** of progressive hospitality experience (hotels, resorts, restaurants, contract catering, venues, leisure, or multi-site operations)
-   Demonstrated leadership capability, with experience managing teams and operational performance in service-focused environments
-   Strong operational and commercial acumen across budgeting, forecasting, labour planning, and KPI-driven decision-making
-   Familiarity with hospitality systems and reporting tools (e.g., **PMS**, **POS**, **RMS**, CRM, scheduling/labour management platforms, and advanced Excel)
-   Working knowledge of Canadian employment practices and health and safety expectations (including **OHS** compliance; requirements may vary by province)
-   Strong communication skills in **English**; **French** is an advantage for roles in Quebec and bilingual environments
-   Flexibility to support operational schedules, including evenings, weekends, and holidays, as required in hospitality

## Benefits

-   Extended Healthcare Plan (Medical, Disability, Dental & Vision)
-   RPP - Group RRSP
-   Group Life - AD&D - Critical Illness Insurance
-   Paid Time Off Benefits
-   Training & Development

## Apply

[Apply at Hire Resolve.com](https://apply.workable.com/hire-resolve-the-top-recruitment-agency/j/C2EE0D03F3/apply)

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