# Accounts Receivable Collections Specialist

> Hireframe · Philippines (Remote) · Full-time · Posted 2025-10-10

**Workplace:** remote

## Description

We are seeking a detail-oriented **AR Collections Specialist** to manage our billing and customer collections process. This person will ensure invoices are sent accurately and on time, follow up with customers to secure payments, and maintain a smooth end-to-end collections cycle. The ideal candidate is organized, communicative, and comfortable interacting with customers via email in a professional but firm manner.

-   Generate and send invoices directly from the accounting system on a recurring basis
-   Monitor accounts receivable and track outstanding balances
-   Send timely payment reminders and follow up with customers via email to ensure collection of overdue invoices
-   Maintain accurate records of all invoices, payments, and customer interactions
-   Collaborate with the finance team to reconcile accounts and resolve billing discrepancies
-   Provide weekly reports on invoicing and collections status
-   Support process improvements to reduce overdue balances and streamline collections

## Requirements

-   2+ years of experience in invoicing, accounts receivable, or collections (preferably in a SaaS or service-based company)
-   Strong attention to detail and accuracy in financial record-keeping
-   Excellent written communication skills for professional customer correspondence
-   Experience using accounting/invoicing systems (QuickBooks, NetSuite, or similar)
-   Proficiency in Google Workspace or Microsoft Office (especially Sheets/Excel)
-   Ability to manage multiple accounts and prioritize tasks effectively
-   Self-starter who can work independently and meet deadlines

**Preferred Qualifications**

-   Experience handling international customers and payments
-   Familiarity with SaaS billing cycles and subscription models
-   Background in customer service or client-facing finance support

## Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

-   Permanent remote work flexibility
-   Paid Time Off
-   Health Maintenance Organization (HMO) coverage
-   Annual performance bonuses
-   Dedicated coaches offer an extra channel of support and skill-building
-   Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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