# Studio Manager and Lead Instructor

> Hire Ground Talent · Knutsford, United Kingdom · Full-time · Posted 2026-01-14

**Salary:** GBP 35,000–42,000

**Workplace:** on_site

## Description

**Studio Manager & Lead Instructor (20 Teaching Hours Included)**  
_Full-Time | Health & Wellness / Fitness Studio_

**Overview**  
We are seeking a highly organized, client-focused Studio Manager & Lead Instructor to oversee daily studio operations while delivering 20 hours of high-quality instruction each week. This role combines leadership, administration, client management, and team coordination to ensure an exceptional studio experience. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced wellness environment.

**Key Responsibilities**

### **Studio Operations & Management**

-   Serve as the primary point of contact for all studio-related matters.
-   Act as the site Health & Safety Lead, including key-holder responsibilities.
-   Maintain overall studio cleanliness and ensure proper upkeep of Reformer beds and equipment.
-   Oversee all studio communications, including monitoring and responding to email and Momence messages.

### **Class & Schedule Coordination**

-   Manage the full class schedule (Monday–Sunday), ensuring seamless timetable coverage.
-   Coordinate all 1:1 Reformer sessions, scheduling, and instructor assignments.
-   Organise cover for staff holidays and instructor absences.
-   Manage diary changes, cancellations, and session adjustments.
-   Monitor waitlists, moving clients into available slots and ensuring accurate recredits.

### **Client & Membership Management**

-   Oversee all aspects of client membership administration, including block bookings, 1:1 sessions, private sessions, offer packages, renewals, special events, and general enquiries.
-   Process client suspensions, cancellations, upgrades, and downgrades in alignment with studio policies.
-   Manage client payments, new sales, renewals, failed payments, and follow-up communications.
-   Conduct follow-up calls for first-time clients, offer-package buyers, low client/instructor ratings (below 3/5), and non-renewed block packages.

### **Sales, Stock & Reporting**

-   Order and maintain studio stock levels.
-   Complete weekly reports covering enquiries, membership changes, attendance, new sales, renewals, and offer performance.
-   Support monthly reporting in collaboration with the Area Manager.

### **Team Coordination**

-   Lead monthly team training, meetings, and ongoing communication.
-   Manage activity within the studio’s WhatsApp team group.
-   Serve as the primary point of contact for instructors, offering support as needed.
-   Attend at least one class per month led by each instructor for quality assurance and feedback.

## Requirements

-   Previous experience in fitness, Pilates, yoga, or wellness operations (studio management preferred).
-   Strong communication, scheduling, and customer service skills.
-   Confident leading a team and maintaining high performance standards.
-   Proficient with booking/membership platforms (Momence experience an asset).
-   Highly organized, proactive, and committed to elevating the client experience.

## Benefits

Holiday Pay - 4 weeks

Unlimited Access to MK Reformer Pilates Classes

30% discount on all MK products

Anytime Pilates Membership

Annual Education Bonus - £250

Commission Bonus Per Quarter

## Apply

[Apply at Hire Ground Talent](https://apply.workable.com/hiregroundtalent/j/A940FF9385/apply)

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