# Medical Administrative & Surgical Patient Coordinator (Remote) | Philippines

> HireHawk · Philippines (Remote) · — · Posted 2026-09-11

**Workplace:** remote

**Department:** Recruitment Ops

## Description

**About Us**

HireHawk connects skilled professionals around the world with meaningful remote opportunities supporting U.S. and Canadian companies. We focus on long-term placements where experienced professionals can take real ownership, become trusted members of the team, and make a measurable impact from anywhere.

**About the Role**

As a Medical Administrative & Surgical Patient Coordinator, you will own the administrative coordination that happens after a patient begins moving through the surgical process. You will make sure required clearances, testing, records, appointments, documentation, and pre-operative steps are completed so patients stay on track for surgery.

This is an operations-focused healthcare role, not a sales position and not a remote clinical position. You will work directly with patients, medical offices, imaging centers, laboratories, hospitals, and other healthcare providers while knowing when a question or concern needs to be escalated to clinical staff. You will receive training on the practice's specific workflows and gradually take ownership of a critical part of the patient journey.

**Responsibilities**

-   Own and track the pre-operative process for multiple surgical patients from booking through readiness for surgery.
-   Keep each patient's pre-operative checklist current, identifying missing clearances, tests, records, documentation, and other requirements before they become delays.
-   Coordinate required appointments and testing, including imaging, medical clearances, laboratory work, and other pre-operative requirements.
-   Contact hospitals, imaging centers, laboratories, physicians' offices, and other healthcare facilities to obtain outstanding information and keep cases moving.
-   Follow up persistently with outside providers when testing, records, or clearances are delayed, advocating for patients while maintaining professional communication.
-   Conduct or support standardized pre-operative patient calls and clearly walk patients through established non-clinical instructions and next steps.
-   Maintain accurate documentation of patient conversations, completed requirements, pending items, and case status within the appropriate systems.
-   Communicate surgical readiness, outstanding requirements, and potential delays clearly to the broader practice team.
-   Recognize clinical questions, unusual circumstances, or concerns that fall outside your administrative scope and escalate them promptly rather than providing independent medical advice.
-   Provide additional medical administrative and patient-coordination support when needed to improve the efficiency of the surgical process.

## Requirements

**Must-Have:**

-   3+ years of experience in medical administration, surgical coordination, patient coordination, pre-operative coordination, or closely related healthcare operations.
-   Hands-on experience working in a U.S. medical practice or healthcare environment.
-   Direct experience coordinating surgical or pre-operative patients, including appointments, tests, medical records, clearances, or required documentation.
-   Experience using EMR, CRM, patient-management, or comparable medical-office systems.
-   Confidence communicating directly with patients and contacting hospitals, imaging centers, laboratories, physicians' offices, and other healthcare providers.
-   Excellent spoken and written English, with strong documentation, organization, case-tracking, and follow-through skills.
-   Sound judgment regarding administrative versus clinical responsibilities, including knowing when an issue must be escalated to clinical staff.

**Nice to Have:**

-   Experience in plastic surgery, cosmetic surgery, aesthetics, or another high-touch private-pay medical environment.
-   Medical Assistant training, nursing-related education, healthcare education, or equivalent clinical-office experience.
-   Experience conducting standardized pre-operative patient calls.

## Apply

[Apply at HireHawk](https://apply.workable.com/hirehawk/j/074310852A/apply)

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