# Assistant Association Manager

> HOATalent · Cleveland, United States (Hybrid) · — · Posted 2026-04-29

**Salary:** Up to USD 75,000

**Workplace:** hybrid

**Department:** The Coral Company

## Description

**About Coral**

Coral is a property management company serving HOA and condo association communities across the Cleveland metro area. We pride ourselves on being exceptionally responsive, accurate, and service-oriented for the owners and residents we support.

**The Role**

As an Assistant Association Manager, you'll be the first line of support for homeowners and residents across a portfolio of communities, handling high volumes of calls and emails, coordinating vendors, and backing up the Property Manager on financial and operational tasks. This is a hybrid role based out of Independence, OH, with regular travel to community locations throughout greater Cleveland (mileage reimbursed).

**Compensation & Benefits**

-   Salary: up to $75,000/yr (exempt/salaried)
-   Schedule: Monday – Friday, 8:30 am – 5:00 pm | 37.5 hours/week, plus occasional evening weekday meetings via Zoom or in-person for approx. 2-hours each (average of 5-10/mo).
-   Mileage reimbursement for community travel
-   Health, dental, and vision insurance
-   401(k) retirement plan with employer match
-   Paid time off, life insurance, and referral bonus program

**Location**

Hybrid – primarily remote with travel to Independence, OH 44131, plus frequent local travel to Cleveland-area communities in assigned portfolio as necessary is required. Must live within 45 minutes of Cleveland.

What You'll Do

-   Serve as the primary point of contact for owner and resident inquiries via phone and email, resolving issues with professionalism and urgency
-   Customer service – responsive communication with client, residents, vendors, and team members
-   Support the Property Manager with day-to-day community operations, including vendor coordination, work order processing, and site visits
-   Assist with budget preparation, banking tasks, and financial reporting
-   Help obtain vendor proposals and manage service contracts
-   Enforce community rules and regulations consistently and professionally
-   Attend occasional weekday evening board meetings; respond to after-hours emergencies as needed
-   Maintain organized records, task lists, and follow-through on all open items

## Requirements

-   3–5 years of external-facing, high-volume customer service experience
-   Experience in HOA/COA association management, rental property management, or hospitality management (hotel/resort/restaurant)
-   Proficiency in Microsoft Outlook, Excel, and Word
-   Valid driver's license and reliable transportation
-   Dedicated home workspace with high-speed internet
-   Ability to travel within the Cleveland metro area several times per week
-   Must reside within 45 minutes of Cleveland, OH
-   Must pass a criminal background and credit history check before hire

**Nice to Have**

-   Property management experience
-   Experience with property management software (e.g., AppFolio, Yardi, Vantaca or similar)
-   Familiarity with HOA governing documents, CC's, or community association regulations

## Apply

[Apply at HOATalent](https://apply.workable.com/hoa-talent/j/6EA62D4966/apply)

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