# Assistant Association Manager

> HOA Talent · Bratenahl, United States · — · Posted 2026-10-13

**Salary:** USD 50,000–50,000

**Workplace:** on_site

**Department:** The Coral Company

## Description

**About The Coral Company**

Coral is a property management company serving homeowner (HOA) and condo owner association (COA) communities across Northeast Ohio. We pride ourselves on being exceptionally responsive, accurate, and service-oriented for the owners and team members we support.

**The Role**

As an Assistant Association Manager, you'll be the first line of support for our residents, handling high volumes of requests in-person and via phone/email, supporting the onsite team members, coordinating vendors, and backing up the Property Manager on financial and operational tasks. This is an on-site office role working at a high-rise condominium community in Bratenahl, Ohio.

Compensation & Benefits

-   Salary: $50,000/year (exempt/salaried), non-negotiable.
-   Schedule: Monday – Friday, 8:30 am – 5:00 pm | 37.5 hours/week, plus one evening meeting per month on a weekday for approx. 2-hours.
-   Medical, dental, vision, disability, life, and supplemental insurance offered.
-   401(k) retirement plan with employer match.
-   Ample paid time off (personal & vacation), PLUS 12 annual Company paid holidays to promote work life balance. 
-   Employment referral bonus program.  
    

**Location**

On-site office in Bratenahl, Ohio  

**What You'll Do**

-   Customer service – responsive communication with client, residents, vendors, and team members.
-   Serve as the primary point of contact for owner inquiries in-person, by phone and email, resolving issues with professionalism and urgency.
-   Support the Property Manager with day-to-day community operations, including vendor coordination, work order processing, site visits, and when the manager is off.
-   Team leadership oversight; 18 onsite staff between concierge, administrative, maintenance, and security.
-   Process payroll for onsite staff.
-   Assist with budget preparation, banking tasks, and financial reporting.
-   Help obtain vendor proposals and manage service contracts.
-   Enforce community rules and regulations consistently and professionally.
-   Attend once monthly evening board meeting and respond to after-hours emergencies as-needed when the manager is off.
-   Maintain a to-do list, organized records, and follow-through on all open items.  
    

**Requirements**

-   3–5 years of external-facing, high-volume customer service experience
-   Preferred experience in HOA/COA association management, rental property management, or hospitality management (hotel/resort/restaurant) 
-   Proficiency in Microsoft Outlook, Excel, and Word
-   Valid driver's license and reliable transportation
-   Must reside within 45 minutes of Cleveland, OH
-   Must pass a criminal background, credit & driving history check before hire  
    

**Nice to Have**

-   Property management experience
-   Experience with property management software (e.g., AppFolio, Yardi, Vantaca or similar)
-   Familiarity with HOA governing documents, CC's, or community association regulations

## Apply

[Apply at HOA Talent](https://apply.workable.com/hoa-talent/j/E3B8F85AB1/apply)

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