# Operations Lead (Digital Systems) - Remote (Contractor)

> Human Intelligence · Manila, Philippines (Remote) · Contract · Posted 2025-12-04

**Workplace:** remote

**Department:** Business Operations

## Description

### Immediate interviews this week — contractor, start ASAP (If you see this ad, the job posting is still open)

  
**Title: Operations Lead (Digital Systems) Remote (Contractor)  
Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine  
Base fee: USD $1,000–$1,500 / MONTH + Performance Incentives (Paid via bank direct deposit)  
Employment type: Contractor, Full-Time  
**[](https://shae.group)

**Who We Are**  
We are a global AI-powered technology and services group operating multiple brands across health, wellbeing, and performance. We’re AI-first, outcome-obsessed, automation-heavy, and scale through tight systems, high standards, and radical transparency. We adopt AI across strategy, operations, marketing, product, and client experience — and hire people who are AI-savvy, adaptive, and results-driven.

**Who You Are**  
You are a high-agency operator with deep experience in AI/tech services and ops. You translate strategy into quantified OKRs/KPIs and consistently deliver. You have deep experience in SaaS sales, shipped RevOps and service-management programs, understand DORA/Accelerate metrics, are fluent in security & compliance (SOC 2/ISO 27001/NIST CSF), and design interoperable, shared services across brands. You communicate crisply at the executive table and dive deep with operators when required.

**Responsibilities:**  
• Run the company operating cadence (OKRs, QBRs, MBRs), dashboards, variance management and reporting.  
• Build and own the RevOps stack (CRM → Marketing Ops → Success/Support → Billing & Collections) and ensure forecast accuracy.  
• Implement fit-for-purpose ITIL 4-lite practices (Incident, Change, Problem management, SLAs) and institutionalize DORA/Accelerate metrics.  
• Lead security & compliance readiness (SOC 2, ISO 27001, NIST CSF) and vendor risk/commercial strategy.  
• Ensure every new funnel, program or product integrates cleanly into our architecture (intake → design → test → launch → hypercare) and build a high-performing operations org (RevOps, ServiceOps, Data, Automation).

## Requirements

**Must-have qualifications:**  
• Minimum 2+ years’ experience in operations, RevOps, or technical program leadership in AI/tech services or SaaS environments, with proven outcomes.  
• Direct experience building RevOps stacks, service-management practices, and measurable OKR frameworks.  
• Fluency in security & compliance frameworks (SOC 2, ISO 27001, NIST CSF) and vendor risk management; strong executive communication.  
• Advanced Experience using GHL (GoHighLevel) CRM.

**Nice-to-have:**  
• Experience with DORA/Accelerate metrics and partnering with Product/Engineering to improve flow.  
• Prior leadership building cross-brand shared services, platform consolidation, or long-form program launches.

## Benefits

**Compensation & performance bonuses:**  
Base Salary: USD $1,000–$1,500 per month (experience-based).  
Performance incentives: Per project/ brand/ funnel  
Equity / long-term incentive plan negotiable for the right candidate.

**Payment & contractor terms:**  
Independent Contractor status only. Payment in USD via bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs.

**How to apply:**  
• Click Apply → complete prescreen questions (working logistics + availability)  
• Self-schedule an 18-minute prescreen AI one-way video interview  
• Complete a 3rd-party personality profile  
• If matched, hiring manager interview within 24–48 hours — offers same day for top candidates

**Closing note**  
We are purpose-driven and move fast. Shae Group values precision, automation, and outcomes. Top candidates receive expedited interviews and fast offers — please check your email (and spam) after applying and respond promptly.

## Apply

[Apply at Human Intelligence](https://apply.workable.com/humanintelligence/j/6680667BBE/apply)

---
Powered by [Workable](https://www.workable.com)