# Customer Success Manager - Influencer Marketing

> Humanz · Lexington, United States · — · Posted 2026-09-15

**Salary:** USD 60,000–75,000

**Workplace:** on_site

**Department:** Customer Success - US

## Description

### The Role

We’re looking for a motivated Customer Success Manager to join our growing Organic Partnerships team.

This is a great opportunity for someone looking to build a career in influencer marketing and gain hands-on experience working directly with creators and social media campaigns.

You’ll play a key role in supporting creator partnerships from onboarding through content delivery, owning day-to-day creator communication, coordinating content and deliverables, and helping the Organic Partnerships team keep campaigns organized and moving forward.

This is a hands-on, creator-facing role for someone who understands marketing, loves social media and the creator world, and is organized, proactive, and excited to learn and grow.

### What You’ll Own

Creator Communication & Campaign Support

-   Own day-to-day communication with creators throughout active campaigns
-   Support creators through onboarding to the Humanz platform and campaign processes
-   Coordinate creator deliverables, timelines, content submissions, feedback, and approvals
-   Support the content development process, helping ensure creator content meets campaign requirements and is delivered on time
-   Assist with creator negotiations around rates, deliverables, and campaign requirements
-   Maintain strong, positive relationships with creators and provide ongoing support throughout the campaign lifecycle
-   Keep creator activity, deliverables, and campaign information organized and up to date
-   Track campaign progress and results and assist with campaign reporting
-   Support the Organic Partnerships team with ongoing campaign needs, creator-related tasks, and day-to-day operational support
-   Work closely with internal team members to troubleshoot issues and keep campaigns moving forward
-   Manage multiple creator relationships, priorities, and deadlines simultaneously

## Requirements

-   Bachelor’s degree in Marketing, Communications, Business, or a related field – preferred
-   Strong understanding of marketing principles, digital marketing, and social media
-   Passion for influencer marketing, social media, and the creator economy
-   Strong familiarity with TikTok, Instagram, YouTube, and current social media trends
-   Excellent written and verbal communication skills
-   Highly organized with strong attention to detail
-   Comfortable managing multiple tasks and deadlines simultaneously
-   Proactive, resourceful, and eager to take ownership
-   Fast learner who is excited to build a career in influencer marketing

## Benefits

**Pay range and compensation package**

-   Base salary: $60,000- 75,000 USD per year.

**Equal Opportunity Statement**

Humanz is an equal opportunity employer.

## Apply

[Apply at Humanz](https://apply.workable.com/humanz/j/F91AE8D001/apply)

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