# Client Director

> Humanz · Sandton, South Africa (Hybrid) · — · Posted 2026-06-09

**Workplace:** hybrid

**Department:** South Africa Offices

## Description

The **purpose** of this role is to ensure the success of Humanz’ customers by either designing, planning, and managing influencer marketing campaigns from concept to finish via the Humanz technology platform; as well as onboarding new clients & ensuring their successful usage of the Humanz technology platform. This role also has a commercial focus, ensuring your clients spend their allocated budget within the designated time frame.

## Requirements

The role requires the following **skills:** 

-   Previous experience in the management of influencer marketing campaigns;
-   Great account & relationship management skills, including previous experience;
-   Great campaign reporting and written communication skills;
-   Good marketing strategy and creative skills;
-   Good financial & operational management skills;
-   Able to work independently within a small but dynamic team.

Core focus & **responsibilities**: 

-   Create strategies and creative concepts for influencer campaigns;
-   Identify the most suitable influencers and verify them via Humanz; 
-   Contact influencers, brief them and manage them during campaigns; 
-   Ensure campaign targets are met within agreed budgets and costs; 
-   Compile campaign reports;
-   Act the as the primary point of contact with clients, guiding them, and  
    communicating progress throughout; 
-   Assist new customers and influencers with their on-boarding; 
-   Answer questions and queries from customers and influencers; 
-   Manage the creation of cost estimates for customers and obtaining signed contracts, estimates or purchase orders;
-   Report on completion of work, revenue and costs within the Humanz backoffice;
-   Assist the CEO with other operational requirements within this growing  
    business. 

Your main **KPI**’s are :

-   Retain your customers by delivering high quality campaigns and programs for them;
-   Grow spend from your customers by upselling or proposing new ideas to them;
-   Deliver campaigns or programs that can be turned into case studies for the business;
-   Develop skills from the team members reporting to you;
-   Contribute positively to the work environment/culture and the team, in line with the company’s values. Be a nice human!

Previous experience for the role should include:

-   3-4 + years experience in a Client Service Leadership role (majority being in influencer marketing)
-   Successfully manage a team of 10+ employees
-   Strong existing network within influencer marketing industry
-   SAAS industry experience a plus

## Apply

[Apply at Humanz](https://apply.workable.com/humanz/j/FA01AE6385/apply)

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