# UX Lead

> IBMC · Indonesia (Remote) · Contract · Posted 2026-09-07

**Salary:** unknown currency 480,000,000–540,000,000

**Workplace:** remote

**Department:** Quant Technology Group

## Description

IBMC is assisting a client in hiring a vital UX Lead to drive a high-impact research and prototyping mandate for an extremely complex risk and fraud management platform. This is not a generic UI/UX Designer vacancy or a visual production role. It is a senior, hands-on, individual-contributor mandate embedded within a strong, established product and engineering team.

Your mission is to personally research professional Risk Managers, understand how they monitor, investigate, and act within high-consequence environments, and turn that evidence into tested, interactive prototypes. Acting as the vital bridge between domain experts, product managers, and software engineers, you will establish an evidence-backed model of complex user journeys to ensure the team implements the right product direction.  
  
**Qualitative UX Research:** Personally plan, recruit, and conduct in-depth qualitative research (interviews, contextual inquiry, usability testing) with specialist, professional users (Risk Managers).

**Journey Mapping & Synthesis:** Map complex workflows, workarounds, decision points, and failure points; synthesize findings into documented user segments, contexts, and prioritized journeys.

**Hands-On Prototyping:** Turn research findings into high-fidelity information architecture, interaction models, and realistic interactive prototypes (including edge cases and complex states) using Figma or equivalent tools.

**Iterative Validation:** Conduct multi-iteration testing with representative risk professionals to validate concepts, refine workflows, and document rationale for implementation.

**Product Alignment & Challenge:** Serve as an autonomous thought partner across product, engineering, and domain experts; challenge existing assumptions and propose improved structures based strictly on evidence.

**Cross-Functional Handoff:** Partner directly with Product Managers and engineers through the build phase, ensuring findings and decisions are thoroughly documented for seamless technical execution.

## Requirements

**Professional Experience:** 5 to 10+ years of relevant hands-on experience in UX research and interactive product design (typically 7–12 years target range).

**Research Ownership:** Proven track record of personally planning, executing, and synthesizing qualitative research with specialist or professional users performing complex tasks.

**Complex Systems Experience:** Strong systems-thinking capability with experience designing for dense data environments, multi-step decisions, and high-consequence workflows.

**Hands-On Prototyping Skills:** Demonstrated expertise in building complex, data-heavy interactive prototypes from scratch.

**Iterative Impact:** Clear portfolio evidence showing how user research directly transformed a design iteration and led to a successfully implemented product outcome.

**Cross-Functional Partnership:** Experience working side-by-side with Product Managers and software engineers through to production build.

**Language Proficiency:** Fluent, professional spoken and written English skills to interview international users and present clear findings to a distributed team.

**Location & Employment:** Based in Indonesia and available for a full-time, 6-month fixed-term contract (PKWT).  
  
**Do’s (Role Expectations)**

-   **Do** focus heavily on deep research, evidence gathering, and complex workflow mapping over visual production.
-   **Do** challenge current product terminology, structures, and assumptions if research data supports doing so.
-   **Do** present tested interactive prototypes that cover edge cases, failure points, and handoffs.
-   **Do** ensure every submitted case study clearly demonstrates research methodology, user evidence, iteration, and implemented outcomes.

**Nice-to-Haves / Bonus Points**

-   Experience in risk management, fraud detection, financial crime, AML/KYC, cybersecurity, compliance, or expert-user B2B SaaS.
-   Background in trading platforms, banking, payments, or complex data analytics tools.

## Benefits

**Contract Duration:** 6-month fixed-term contract (PKWT).

**Compensation Package:** Competitive monthly salary aligned with candidate experience and standard local employment benefits.

**High-Impact Autonomy:** Lead a defined transformation mandate shaping a core, high-stakes product without management overhead or generic production tickets.

## Apply

[Apply at IBMC](https://apply.workable.com/ibmcid/j/F6399B8482/apply)

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