# IT Business Analyst

> iKnowHow S.A. · Psychiko, Greece (Hybrid) · Full-time · Posted 2026-10-26

**Workplace:** hybrid

**Department:** iKnowHow

## Description

**iKnowHow Group** is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.  
  
Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics—blending deep industry knowledge with advanced, future-ready technologies.  
  
At its core, **iKnowHow S.A.** delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.

We are now looking for an **IT Business Analyst** to join our internal team. The role is responsible for the systematic intake, assessment, prioritization, and high-level analysis of business demands originating from all the Business Units

**Responsibilities**

-   Analyze business requirements and translate them into clear functional specifications and user stories
-   Collaborate with stakeholders to understand business processes, identify gaps and document system requirements
-   Produce structured documentation such as: Business Requirement Documents (BRDs), Functional specifications, Process flows and use cases
-   Support solution design discussions together with developers and technical leads
-   Prepare initial functional test scenarios based on documented requirements in order to support the QA process
-   Assist in validating delivered functionality through early-stage testing and requirement verification
-   Work closely with the QA Engineer to ensure that test scenarios reflect the intended business behaviour of the system
-   Maintain clear and updated documentation throughout the project lifecycle
-   Participate in project workshops, requirement clarification sessions and user validation activities
-   Contribute to the continuous improvement of business analysis practices and documentation standards within the team

## Requirements

-   Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field
-   2–4 years of experience in roles such as: IT Business Analyst, Functional Analyst, Systems Analyst
-   Good understanding of software development lifecycle and system analysis practices
-   Experience documenting functional requirements and business processes
-   Familiarity with modelling techniques such as UML or BPMN is considered a strong plus
-   Exposure to Agile or hybrid delivery environments is desirable
-   Strong analytical thinking and structured problem-solving skills
-   Good communication skills and ability to collaborate with technical and business stakeholders
-   Excellent command of the English language
-   Competence in Business Analysis & Modelling Techniques such as UML/BPMN

-   Certifications such as CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) are nice-to-have

## Benefits

-   An attractive salary package

-   Private health insurance plan

-   Career development and growth opportunities

-   Continuous training via personalized seminars

-   An amazing private & open-office workspace in Athens #LI\_Hybrid
-   Stable and enjoyable working environment

## Apply

[Apply at iKnowHow S.A.](https://apply.workable.com/ikh/j/294ABE62E2/apply)

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