# Customer Account Representative

> Impact RTO Holdings · Starke, United States · Full-time · Posted 2026-05-01

**Workplace:** on_site

**Department:** 7311 - STARKE

## Description

Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! We are looking for people like you to add to the success of our company. Join our Management Development Program, through Impact YOUniversity. Where driven, people-first individuals train from the ground up for leadership roles within our organization. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.

**Our coworkers enjoy a total rewards package that pays for performance and includes:**

-   $16.00 starting
-   Paid weekly
-   Exceptional performance rewarded with monthly profit sharing
-   Earn recognition for doing great work through our Work Tango rewards platform, this is where your performance turns into prizes
-   5-day work week with every Sunday off
-   Paid sick, vacation and holidays
-   Employee purchase plan
-   Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what’s next
-   401(k) Retirement Savings Plan plus company matching up to 4%

## Requirements

**As a Customer Account Representative, you would be responsible for:**

-   Drive daily account management performance to meet and exceed company standards
-   Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
-   Must be able to lift and move (push/pull) heavy items and merchandise
-   Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items
-   Safe operation and cleanliness/organization of the company vehicle
-   Protecting product with blankets and straps
-   Building and staging inventory
-   Refurbishing merchandise
-   Assist with store sales functions
-   Other duties as needed in the store and assigned by Store Manager

**Qualifications** 

-   Must be at least 18 years of age
-   Heavy lifting required
-   High school diploma or GED
-   Friendly with great communication skills
-   Excellent customer service skills 
-   Valid state driver’s license and clean driving record for a minimum of 1 year
-   Must be able to lift and move (push/pull) heavy items and merchandise as needed 
-   Must pass a background check, drug screening, and motor vehicle records check

## Benefits

A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability

## Apply

[Apply at Impact RTO Holdings](https://apply.workable.com/impact-properties/j/28DBFF49A8/apply)

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