# Change & Communications Lead

> Inbox Business Technologies · Riyadh, Saudi Arabia · Full-time · Posted 2026-10-02

**Workplace:** on_site

## Description

Inbox Business Technologies is looking for an experienced **Change & Communications Lead** to lead end-to-end delivery of the Communication and Adoption & Measurement segments of our enterprise Data & AI change-management programme. Act as the primary point of accountability, translating the Data & AI strategy into a structured change, communication and adoption plan grounded in Kotter's guiding principles, and ensuring measurable, sustained adoption across the organisation.

**Employment Type:** Full-time employment

### Responsibilities

-   Own the overall change-management and communication approach across both segments, aligned to our company's Data & AI strategy and Kotter-based framework.
-   Manage senior stakeholders, sponsors, the Data & Analytics Director and PMO; secure leadership sponsorship and reinforcement.
-   Define the communication plan, guiding principles and initiative charters; oversee the seven communication initiatives and six channels.
-   Direct the Adoption & Measurement workstream — KPI framework, surveys, dashboards and reporting cadence — and act on adoption insights.
-   Lead programme governance: planning, RAID management, status reporting, and change-control in line with the RFP's engagement rules.
-   Manage the onsite delivery team, ensuring quality, consistency and on-time delivery.
-   Provide executive briefings and immersion sessions, and champion a data-driven culture across our company.

## Requirements

-   10–14 years in organisational change management, transformation communications or enterprise programme delivery.
-   Proven leadership of enterprise-wide change or data/digital transformation programmes, ideally in telecom, infrastructure or large regulated organisations.
-   Demonstrable experience delivering in the KSA / GCC market with senior stakeholders.
-   Organisational Change Management methodologies (Kotter, Prosci ADKAR).
-   Enterprise communication strategy, sponsor and stakeholder management.
-   Adoption strategy, governance, risk and escalation management.
-   Executive engagement, storytelling and briefing.
-   Certifications in Prosci / CCMP — required or strongly preferred; PMP — preferred.
-   Language: English (fluent, business-level).

## Apply

[Apply at Inbox Business Technologies](https://apply.workable.com/inbox-business-technologies/j/42E00BDA95/apply)

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