# Third-Party Risk Management Program Lead

> Infosys Consulting - Europe · Amsterdam, Netherlands (Hybrid) · — · Posted 2026-10-09

**Workplace:** hybrid

**Department:** CMT (Communications, Media, Technology)

## Description

**About the Role**

We are looking for a TPRM Program Lead to own end-to-end delivery of a Third-Party Risk Management Managed Service for an enterprise client. Engagements typically span multiple risk domains — such as Cyber Security, Privacy (DPIA/DTIA/TOM), ESG, AI-Enabled Supplier Assessment, and Geopolitical Risk — depending on the client’s program scope. This is a delivery leadership role: you will coordinate a distributed team of specialist consultants and workstream leads, run the governance cadence with the client, own SLA/KPI performance, and be the single point of accountability when something needs to be resolved fast. You are not expected to run individual assessments yourself — you are expected to make sure the specialists who do are aligned, unblocked, and delivering to quality and on time.

_This role owns orchestration, governance, and outcomes across the program. It does not include performing individual supplier assessments, screenings, or technical validation work — that sits with the workstream specialist consultants — nor does it include final commercial contract negotiation, which sits with the Client Partner._

**Key Responsibilities**

•     Own end-to-end delivery of the TPRM managed service across all in-scope risk domains, ensuring consistent quality and adherence to agreed SLAs/KPIs

•     Coordinate and manage the specialist consultant team — workload prioritization, cross-workstream dependencies, and day-to-day escalation triage

•     Run the governance cadence: daily/weekly status calls, monthly operational meetings, Quarterly Business Reviews, and continuous-improvement/innovation forums

•     Act as the primary escalation point for client stakeholders when workstream leads cannot resolve an issue directly

•     Own consolidated SLA/KPI reporting and dashboards across workstreams, and present progress, risks, and remediation status to client leadership

•     Drive process and platform improvement initiatives (e.g., GRC, TPRM, or ESG-rating platforms such as OneTrust or EcoVadis, or equivalent tools) in collaboration with the client’s platform/product owner teams

•     Manage change control for scope changes, volume fluctuations beyond agreed tolerance, and any resulting commercial implications, in partnership with the Client Partner

•     Own transition and knowledge-transfer planning at contract milestones, renewal, or exit

•     Build and maintain a trusted, senior-level relationship with the client’s Program Sponsor, Service Delivery Manager, and Business Owners

**What You’ll Need**

•     Bachelor’s degree in Business, Risk Management, Information Security, or a related field (Master’s a plus)

•     **12–15 years** of experience in third-party/supplier risk management, managed services delivery, or program management, including at least 6–8 years in a client-facing delivery leadership role

•     Proven experience managing multi-domain compliance or risk programs at scale (200+ supplier portfolios)

•     Working knowledge across TPRM domains relevant to the engagement — for example cyber security assessments, GDPR/privacy, ESG, geopolitical/sanctions risk, and AI governance — with deep expertise in at least one

•     Experience running governance forums (QBRs, steering committees) and managing SLA/KPI-based service contracts

•     Familiarity with GRC/TPRM platforms (e.g., OneTrust or equivalent)

•     Excellent stakeholder management, executive communication, and escalation-handling skills

**Nice to Have**

•     Experience within telecom, financial services, or another heavily regulated industry

•     Prior experience mobilizing or transitioning a new managed service

•     PMP, Prince2, or similar program management certification

•     Exposure to large enterprise client governance frameworks in regulated sectors

**Key Competencies**

•     Strategic ownership — thinks end-to-end across the program, not just a single workstream

•     Strong people leadership — able to manage and develop a distributed, multi-disciplinary team

•     Executive-level communication and presence with senior client stakeholders

•     Comfortable being the escalation point and making judgment calls under pressure

•     Continuous-improvement mindset for process and platform optimization

## Apply

[Apply at Infosys Consulting - Europe](https://apply.workable.com/infosys-consulting-europe/j/9D479FF0B5/apply)

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