# Senior Software Engineer

> Infotel UK · Mumbai, India · Full-time · Posted 2026-06-15

**Workplace:** on_site

**Department:** Engineering

## Description

**Responsibilities**

1.  **RAG Architecture & Pipeline Design** 

§  Design and maintain RAG that connects CRM to LLM to provide grounded, fact bases AI responses. 

1.  **Vector Search & NLP** 

§  Implement and maintain vector embeddings for entities to enable semantic search and integration with LLM for generative AI features. 

1.  **MCP Server Development** 

§  Design and deploy MCP to bridge LLM with existing Data sources for real-time Retrieval. 

1.  **Generative AI Integration** 

§  Utilize LLMs to synthesize retrieved data into accurate, user friendly natural language responses. 

1.  **Performance Optimization** 

§  Evaluate and optimize the end-to-end latency of search and generation. 

1.  **Data Analysis** 

§  Collect, analyze, and interpret large datasets to identify trends, patterns, and insights that can inform business decisions. 

1.  **Technical Leadership** 

§  Lead code reviews, ensuring adherence to coding standards, best practices, and quality requirements. 

§  Act as a technical point of contact for complex database issues, offering solutions and recommendations to resolve them. 

1.  **Project Coordination and Stakeholder Collaboration** 

§  Collaborate with project managers, business analysts, and stakeholders to understand business requirements and translate them into technical solutions. 

1.  **Quality Assurance and testing** 

§  Collaborate with QA teams to validate data quality, ensure accuracy, and troubleshoot issues identified during testing. 

1.  **Continuous Improvement**  

§  Stay up-to on the latest tools, techniques, and best practices. 

§  Identify opportunities for process improvements, optimizations, and automation. 

1.  **Documentation and Standards** 

§  Ensure adherence to data governance and regulatory requirements, including security and compliance standards. 

Contributing Responsibilities

-   Design, develop, implement and maintain AI/LLM products to solve specific business use cases. 
-   Implement and maintain vector embeddings for entities to enable semantic search and integration with LLM for generative AI features. 
-   Design and deploy MCP to bridge LLM with existing Data sources for real-time Retrieval. 

-   Design and maintain RAG that connects CRM to LLM to provide grounded, fact bases AI responses. 
-   Explore and understand the CRM data, including customer demographics, behavior, and transactional data. 

-   Develop and train predictive models using various machine learning algorithms and techniques. 

-   Deploy models in production environments, such as CRM systems. 

-   Monitor model performance, identify areas for improvement, and retrain models as necessary. 

-   Generate insights and recommendations based on data analysis and modeling results. 

-   Communicate insights and results to stakeholders, including business leaders. 

-   Identify opportunities to improve CRM data quality, processes, and systems. 

-   Collaborate with project managers, business analysts, and stakeholders to understand business requirements and translate them into technical solutions. 

-   Stay current with industry trends, new technologies, and emerging methodologies in data science and CRM. 

-   Excellent Communication and Listening Skills, attention to details is must

**Technical & Behavioral Competencies**

Python, R, SQL

Machine learning algorithms

PyTorch or TensorFlow 

**Specific Qualifications:**

Data Scientist

**Skills Referential (Required knowledge, skills and abilities)**

**Technical Skills:**

-   Python
-   Sql/Pl-Sql
-   Machine learning algorithms
-   RAG / Architecture
-   CRM Schema

**Behavioral Skills:**

-   ​​Active listening​ 
-   ​​Client focused​ 
-   ​​Communication skills - oral & written​ 
-   ​​Ability to deliver / Results driven​ 

**Education Level:** Any Graduation/Post Graduation

**Location:** Mumbai

## Apply

[Apply at Infotel UK](https://apply.workable.com/infotel-uk/j/87FDE16323/apply)

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